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33 26-Nov-2021 10:22 6 KB jmyers to previous
32 26-Nov-2021 10:22 8 KB JEscott to previous | to last
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27 26-Nov-2021 10:22 8 KB Administrator to previous | to last
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At line 3 changed one line
[{Image src='ILCM.JPG' width='360' align='right' link='attach/ILCM/ILCM.JPG'}]
At line 12 changed one line
[{Image src='ILCM_Complaint.JPG' width='360' align='right' link='attach/ILCM/ILCM_Complaint.JPG'}]
At line 21 changed 3 lines
;[Status|COMPLAINT_STATUS]:This field indicates the status of the complaint. Complaint_Status is a mandatory field you may select from the fixed lexicon X_COMPLAINT_STATUS.
;[Stage|COMPLAINT_STAGE]:This field is displays the stage of the complaint. eg Logged, Settled. Complaint_Stage is an optional field you may fill with the user-defined lexicon X_COMPLAINT_STAGE.
;[Severity|COMPLAINT_SEVERITY]:This field indicates the severity of the complaint. Complaint_Severity is an optional field you may fill with the fixed lexicon X_COMPLAINT_SEVERITY.
;[Status|COMPLAINT_STATUS]:This field indicates the status of the complaint. Complaint_Status is a mandatory field you may select from the fixed lexicon [X_COMPLAINT_STATUS].
;[Stage|COMPLAINT_STAGE]:This field is displays the stage of the complaint. eg Logged, Settled. Complaint_Stage is an optional field you may fill with the user-defined lexicon [X_COMPLAINT_STAGE].
;[Severity|COMPLAINT_SEVERITY]:This field indicates the severity of the complaint. Complaint_Severity is an optional field you may fill with the fixed lexicon [X_COMPLAINT_SEVERITY].
At line 31 changed one line
;[Decision|COMPLAINT_DECISION]:This field shows the final decision made on this case. Complaint_Decision is an optional field you may fill from the fixed lexicon X_COMPLAINT_DECISION.
;[Decision|COMPLAINT_DECISION]:This field shows the final decision made on this case. Complaint_Decision is an optional field you may fill from the fixed lexicon [X_COMPLAINT_DECISION].
At line 38 changed one line
;[Location|LOCATION_CODE]:If the complaint is on behalf of an entire location, that location may be entered in this field. Location from IDLN (P2K_CM_LOCATIONS) is an optional field you may fill manually or with the LOV (F9).
;[Location|LOCATION_CODE]:If the complaint is on behalf of an entire location, that location may be entered in this field. Location from IDLN ([P2K_CM_LOCATIONS]) is an optional field you may fill manually or with the LOV (F9).
At line 46 removed one line
[{Image src='ILCM_Notes.JPG' width='400' align='right' link='attach/ILCM/ILCM_Notes.JPG'}]
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[{Image src='ILCM_Particpants.JPG' width='400' align='right' link='attach/ILCM/ILCM_Particpants.JPG'}]
At line 58 changed one line
;[Participant Type|PARTICIPANT_TYPE]:This field identifies the type of participation for this individual. Participant_Type is a mandatory fixed lexicon you must fill with the fixed lexicon X_PARTICIPANT_TYPE provided.
;[Participant Type|PARTICIPANT_TYPE]:This field identifies the type of participation for this individual. Participant_Type is a mandatory fixed lexicon you must fill with the fixed lexicon [X_PARTICIPANT_TYPE] provided.
At line 68 added 5 lines
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![Notes|Edit:Internal.ILCM]
[{InsertPage page='Internal.ILCM' default='Click to create a new notes page'}]