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STEPS TO SETTING UP OPEN ENROLLMENT#

Open Enrollment Setup #

In order to use the Benefit Open Enrollment facility there are numerous set up requirements that must be fulfilled. There are many options available to allow for the various benefit requirements and to allow clients to tailor the screens and data to their liking.

Step 1: IBPT – Define Benefit Plan Types #

The following fields in IBPT are used for Open Enrollment purposes.

Plan Type

This field uniquely identifies the plan type. The Plan Type will be displayed in the WEBOEE form so it should be reflective of the plans within the type.

Sequence

The Calculation Sequence field determines the order in which this plan type will be processed by payroll. This sequence is also used by the BSS module to determine the order the plan types are displayed to the employee in the election form (WEBOEE). If a sequence is not defined, the plan types will display in alphabetical order. This sequence is automatically provided, but may be altered.

Recipient Type

This field is used by the BSS module only. This can be used to define a recipient type if all of the plans linked to the plan type allow the same type of recipient to be enrolled. If an employee is only allowed to elect themselves in the plan, ‘Not Applicable’ should be used. If the plans allow for different participant types a recipient type can be defined at the coverage level. The type of recipient defined will filter the list of benefit recipients available to the employee for that plan during the election period. The filtration is done by comparing the recipient type lexicon values to the stored values of the relation lexicon in IECT. The system will check for a recipient type at the coverage first, if none are found it will then check the plan type to see if one has been defined at that level. If the system cannot locate a recipient type for either the coverage or plan type, all of the employee’s contacts defined in IECT will be listed for the employee to elect. The page Benefit Recipient Matrix for Open Enrollment shows which relation values fall under each of the recipient types.

Plan Type URL

A URL can be defined to provide the employees with a link in to external documentation that may provide additional information on each plan within the plan type, or to a carrier’s website. This will be displayed on the SS election form WEBOEE beneath the Election Intro ext.

Description

Ensure a description has been defined and is reflective of the plans within the plan type as this will be visible in WEBOEE. Basic HTML tags can be used to tailor the look of the text.

Election Intro Text

This field is used to include introductory text to the plans in the WEBOEE form. This can be used to provide additional instructions to employees. Basic HTML tags can be used to tailor the look of the text.

Step 2: IMLN- Maintain Lexicons#

A common requirement of benefit elections is that an employee is eligible to a set of plans that are offered from different carriers and are mutually exclusive of one another (the employee is only allowed to elect one plan from the set). The application is able to handle this requirement by grouping these plans into a “Plan Election Set”. A plan set code is used to group these plans together. The plan set code is user defined in a lexicon called X_PLAN_ELECTION_SET in IMLN. The plan set code should be reflective of the type of plans included in the set. The plan set code is then added to IBPN to each of the plans to be included in the set.

Before employees can submit their elections, they may be prompted for a decline reason for the elections they declined. This decline reason is based on the lexicon X_BE_DECLINE_REASON. This is a user defined lexicon which clients should populate with suitable decline reasons, unless the client will not be requiring decline reasons in which case the lexicon does not need to be updated.

Step 3: IMST – Define Client Site Information #

By default decline reasons are required; however, if it is a client’s policy not to require reasons for declines, the site preference BSS D REASON REQ must be defined in IMST with a value of N.

The site preference BSS_EVIDENCE_REQ may be defined with a value of Y to force an employee to provide Evidence/Documentation during the Open Enrollment before they can submit their elections. If this is defined with a Y a validation message will be displayed to the employee. If a value of N is provided, the employee will still be prompted to submit evidence however they will still able to submit their elections if no evidence is uploaded.

Step 4: IPPGU / IPPGC – Define US/CDN Pay Categories #

In order to determine which pay frequency detail record to use to calculate the EE and ER period/monthly/annual calculations, a new pay category is required with the pay category type ”Open Enrollment”. This category will not be used by any payroll calculations.

Step 5: IPPF – Define Processing Frequencies#

The new pay category must be added to all of the pay frequencies that are used by the benefit plans associated to the Events for Open Enrollment. In IPPF, the Times Per Year field for this category must be populated with the number of times per year that the benefit plan is to be processed by payroll. This number will be used in conjunction with the rate basis for the category in the EE and ER calculations.

Step 6: IBPN – Define Benefit Plans/Coverages#

There are certain fields in IBPN that should be defined to accommodate the Open Enrollment process. These fields are listed below:

Plan Details

Description

The description of the benefit plan should be descriptive of the plan as this will be displayed to the employees.

Plan Election Set

Specify a plan set code if the benefit plan is part of a Plan Election Set. The plans within the Plan Election Set must be part of the same plan type. Since Plan Election Sets are used when plans are mutually exclusive of one another, they can only be implemented if the client already restricts the employees to only enroll into one plan. If employees are currently enrolled in multiple plans that are to be included in the same plan election set, the enrollments for these plans must be first declined before the plans can be tied to a plan election set, otherwise there will be errors when the OE period is generated. This field is tied to the lexicon X_PLAN_ELECTION_SET.

Open Enroll Allowed

If the benefit plan is to be included in the Open Enrollment process then the Open Enroll Allowed field must be populated with either ‘Always Open’ or ‘OE Periods Only’. 'Always Open' will ensure that the benefit plan is always open to employees to elect into. 'OE Periods Only' ensures that the benefit plan is only open during the OE Period. If the benefit plan is never to be used by the Open Enrollment process then select ‘Never Open’. This field is tied to the lexicon X_BE_OE_ALLOWED.

Approval Required

Approval logic is required for Open Enrollments and can be enabled at the plan level. All employee Open Enrollments must be first approved before they can be processed into enrollments in IBEN. The approval is made at the employee Open Enrollment level, not at a benefit election level meaning that the Administrator will not be approving each election change but the employee’s overall participation in the Open Enrollment.

However, should there be the need to have the approval process be different for certain plans within the Open Enrollment, the Administrator can tailor the approval process using where clauses that take this field into account. For example, the client may decide that a specific plan requires approval for changes only.

This field is also taken into account by IBEL when elections are made outside of the Open Enrollment process.

Clients can choose:
No Approval Required - This is used in IBEL to indicate an election into the plan does not need approval.
Approval Required – Approval is required for Open Enrollments with new elections, existing elections with changes and declined election
Apr Req for Chgs Only – Approval is only required for changes made to elections.

If no plans in the employee’s open enrollment require approval, then no specific approval process will be called. However, since the enrollment must still be approved in order for it to be processed, a generic approval process will display.

Display Sequence

A display sequence is used to determine the order the benefit plans are listed in the WEBOEE form in Self Service.

Grandfathered

This will indicate if the benefit plan has been ‘grandfathered’. This field is currently only supported in Open Enrollments, it is not currently respected in IBEL. Employees who are currently enrolled in a grandfathered plan will have the ability to change coverage within the plan, as long as the plan is set up for Open Enrollment. Employees not enrolled in a grandfathered plan will not see the plan in their election options.

Do Not Split Enrollment When No Change

When toggled, this indicates to UBPOE to not create an effective record in IBEN when the employee does not make any changes to their enrollment of the plan/coverage. If an employee makes a change or if there are rate changes, the system will create a new effective record.

If an employee only makes a change to their elected recipients, regardless of this toggle being toggled on or off, the system will not create a new effective record in IBEN. This is due to the Recipient table (BBR) not being configured in the database to support date effective changes.

Required Documents

Any documents that are required to be uploaded by the employee during the Open Enrollment must be listed here. This field will be visible in the third tab in WEBOEE to indicate to the employee what documents are needed for each plan. If none of the coverages in the plan require documentation, this field should be left blank.

Coverages

Recipient Type

This field determines the recipient eligible for the coverage. This field is used for Open Enrollments. Recipient_Type is a fixed lexicon (X_PLAN_RECIPIENT_TYPE). If the coverage is only available to the employee, ‘Not Applicable’ must be selected. The type of recipient defined at the coverage will filter the list of benefit recipients available to the employee for that plan during the election period. The filtration is done by comparing the recipient type lexicon values to the stored values of the relation lexicon in IECT. The system will check for a recipient type at the coverage first, if none are found it will then check the plan type to see if one has been defined at that level. If the system cannot locate a recipient type for either the coverage or plan type, all of the employee’s contacts defined in IECT will be listed for the employee to elect. The page Benefit Recipient Matrix for Open Enrollment shows which relation values fall under each of the recipient types.

Display Sequence

This will determine the order the coverages are listed within the plans in WEBOEE.

Waiting Period

If there is a waiting period before an employee is eligible for the plan, specify the number of days.

Minimum hrs/wk

Used when an employee must work a minimum number of hours per week to qualify for the plan.

Max # Recipients

If the coverage is only available to a specific number of recipients, define the maximum number allowed.

Max Child Age

If the coverage is open to children and there is an age restriction, state what the maximum child age is. The election process will verify the recipient’s age based on their birth date defined in IECT.

Max Student Age

If the coverage is open to students and there is an age restriction, state what the maximum student age is. The election process will verify the recipient’s age based on their birth date defined in IECT. This will only be in effect for those recipients who are defined as Students in IECT.

Evidence Required

If evidence is required before an employee can be enrolled into a plan, then this should be toggled ON.

Estimated Costs

If the EE and ER costs are based on estimated earnings the Estimated Costs toggle should be checked ON. With this ON there will be a notation displayed for the coverage’s cost in WEBOEE.

Pre Tax

With this toggle checked ON, this will identify to the employee in WEBOEE if the coverage is Pre Tax or Not.

Exclude From OE

A coverage may be excluded from an Open Enrollment by checking this toggle ON.

Components

OE Enter Elections

This is only used in BSS for Open Enrollments. This toggle must be checked if an employee must submit information before electing a coverage, such as a Deduction amount for a Flex Spending account. This will prompt the employee for the necessary information. Again, if the BC is not visible in IBEN then the BC will not be visible in WEBOEE. The Allow Value Override toggle must also be checked in order for the BC to display in WEBOEE.

Allow Value Override

In order for the Employee and Employer Costs to display in WEBOEE and IBPOE, this toggle must be checked ON for BC-B0840 and BC-B1040.

Coverages Recipient Type Specify the type of recipient eligible for the coverage. If the coverage is only available to the employee, ‘Not Applicable’ must be selected. The type of recipient defined at the coverage will filter the list of benefit recipients available to the employee for that plan during the election period. The filtration is done by comparing the recipient type lexicon values to the stored values of the relation lexicon in IECT. The system will check for a recipient type at the coverage first, if none are found it will then check the plan type to see if one has been defined at that level. If the system cannot locate a recipient type for either the coverage or plan type, all of the employee’s contacts defined in IECT will be listed for the employee to elect. A matrix of the recipient types vs the relations can be seen further in this chapter. Display Sequence This will determine the order the coverages are listed within the plans in WEBOEE. Waiting Period (Days) If there is a waiting period before an employee is eligible for the plan, specify the number of days Minimum Hrs/Week Used when an employee must work a minimum number of hours per week to qualify for the plan Max. # Recipients If the coverage is only available to a specific number of recipients, define the maximum number allowed. Max. Child Age If the coverage is open to children and there is an age restriction, state what the maximum child age is. The election process will verify the recipient’s age based on their birth date defined in IECT. Max. Student Age If the coverage is open to students and there is an age restriction, state what the maximum student age is. The election process will verify the recipient’s age based on their birth date defined in IECT. This will only be in effect for those recipients who are defined as Students in IECT. Max. Disabled Age If the coverage is open to dependents and there is an age restriction in place for disabled members, this field is used to store the maximum age allowed for disabled members. If there is no age restriction the user may enter 999 as the age. The election process will verify the recipient’s age based on their birth date defined in IECT. The disabled recipient must have the Disabled Indicator toggled ON in IECT. Evidence Required If evidence is required before an employee can be enrolled into a plan, then this should be toggled ON. Estimated Costs If the EE and ER costs are based on estimated earnings the Estimated Costs toggle should be checked ON. With this ON there will be a notation displayed for the coverage’s cost in WEBOEE. Pre Tax With this toggle checked ON, this will identify to the employee in WEBOEE if the coverage is Pre Tax or Not. Exclude from OE A coverage may be excluded from an Open Enrollment by checking this toggle ON. Coverage Details Description The description of the Coverage is displayed in the WEBOEE. Ensure the description is descriptive of the coverage and is not too long. OE Questions This field allows the Benefit Administrator to select an Assessment from IBAS. Assessments may now be linked to a coverage allowing questions to be asked and responded to during on Open Enrollment period. If an employee elects a coverage with an assessment, an assessment event will be scheduled automatically. If there are mandatory answers within the assessment the employee will not be able to submit until the mandatory questions have been answered.

Components OE Enter Elections Required if an employee must submit information before electing a coverage, such as a Deduction amount for a Flex Spending account. This will prompt the employee for the necessary information in WEBOEE. If the BC is not visible in IBEN then the BC will not be visible in WEBOEE. This field is not to be used to allow employee’s to override a system calculated amount. Its intent is to only allow employees elect a dollar amount of their choosing.

Step 7: IBSC – Define Benefit Schedule#

If new plans have been defined, ensure they have been added to the benefit schedule.

New to the IBSC are the Waiting Period (Days) and Minimum Hrs/Week fields. Any data supplied here will override what has been defined for the coverage.

Step 8: IDGR – Define Groups#

Clients can determine which set of employees are eligible for Open Enrollment by checking ON the toggle Enable OE Elections in IDGR. Only employees tied to a group with this ON will be able to process Open Enrollments.

Step 9: IBET – Define Benefit Event Types#

Open Enrollment is triggered by events whether those are life, work, mass open enrollment or ad hoc events.

Clients are required to define event types that will suit their needs, this is done in the IBET form. Common event types are Mass Open Enrollment, Birth of Child, Marriage, Adoption, Divorce, New Hire, Termination etc..

Tied to each event type are the benefit plans that employees will be eligible to elect into or make changes to.

Event Type

This is the Event Type code used to classify events, whether those are life events, work events, mass open enrollment or ad hoc events. These are user defined.

Open Enroll Type

This determines if the event is a life/work event, a mass open enrollment, an ad hoc event or an event that is Always Open.

Description

This provides a brief description of the event. This description will be carried over to IBOE when an OE period is created. If a description is provided in UBOE it will override the description in IBOE. This is also what is displayed to the employees in WEBEV for the life/work events.

Days Open

This states how long the enrollment is to be left open. This is used to calculate the Open Enrollment End Date for life / work events.

Proof Required

If employees are required to submit proof that the event took place, this toggle should be turned ON. For example, some carriers require a birth certificate or a marriage license.

Allow Auto Open Enrollment

This toggle allows an open enrollment period to be automatically generated if a life/work event is recorded in WEBEV / IBEV. This is only used for life/work events. If the toggle is not checked for any plans associated to the event, an Open Enrollment will not be created and the Administrator is responsible to create the Open Enrollment period for the employee.

Standing

Standing is used to indicate the status of the event type, it may be frozen, obsolete, active. Standing is tied to the lexicon X_STANDING.

Event Type URL

This field allows clients to include a URL for employees to gain more information on the event.

Event Type Text

This field allows for more information to be posted on the actual event type. This will also respect basic HTML tags. Again, this will be carried over to IBOE.

Plans Affected

Plan Election Set

If there are Plan Election Sets that are to be included in the event, users can specify the Plan Election Set instead of listing each plan individually. This will group the plans within the plan set together.

Plan

Plans that are not part of a Plan Election Set but should be included in the enrollment should be listed individually.

Description

This is the benefit plan description which will default in once the plan has been selected.

Election Required

This is used to force the employee to elect a coverage from a plan. This toggle will default as checked ON if the plan’s participation rule is ‘Required’. For Plan Election Sets, if one plan in the set has ‘Required’ defined as the participation rule, then the toggle will be checked ON. This can be used to override the Participation rule for Open Enrollments by selecting or unselecting the toggle.

Step 10: IMFD – Maintain Form Definitions #

In order for the employees’ election choices to be automatically saved when entered in WEBOEE the Auto Commit preference must be added to the WEBOEE screen in IMFD. The value for the preference must be Y.

Headers and Footers can be used to tailor the WEBOEE screen. If headers and/or footers are to be used, the preferences Header and/or Footer should be added to the screens in IMFD.

If birth certificate, marriage license or health questionnaire do not meet your business needs, the form item name prompts for these documents may be translated to something else. These media are used in WEBOEE, IBPOE and in VBOEE.

Additional media may be added to the WEBOEE form if documents other than birth certificate, marriage license, or health questionnaire are required. Media codes must first be defined in IMEC for P2K_HR_IDENTITIES. These new media codes would need to be added to the form definition for WEBOEE, IBPOE and VBOEE. The three existing media codes in WEBOEE can be used as an example.

Step 11: IMRO – Define Roles #

In order for employees to make use of Open Enrollment execution rights for the Open Enrollment, forms and reports must be given to the appropriate execution type roles.

Since there are two My Benefit Elections forms, WEBEL and WEBOEE, ensure that execution rights are granted to only one of the forms. To make use of Open Enrollment, employees must have access to WEBOEE. Access to the following new forms and reports should be granted to the appropriate users: IBET, IBOE, IBPOE, VBOEE, IBEV, RBET, RBOE, UBOE, UBPOE.

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Notes #

Click to create a new notes page

Step 7: IBSC – Define Benefit Schedule If new plans have been defined, ensure they have been added to the benefit schedule. New to the IBSC are the Waiting Period (Days) and Minimum Hrs/Week fields. Any data supplied here will override what has been defined for the coverage. Step 8: IDGR – Define Groups Clients can determine which set of employees are eligible for Open Enrollment by checking ON the toggle Enable OE Elections in IDGR. Only employees tied to a group with this ON will be able to process Open Enrollments. Step 9: IBET – Define Benefit Event Types Open Enrollment is triggered by events whether those are life, work, mass open enrollment or ad hoc events. Clients are required to define what event types suit their needs. Common event types are Mass Open Enrollment, Birth of Child, Marriage, Adoption, Divorce, New Hire, Termination etc.. Tied to each event type are the benefit plans that employees will be eligible to elect into or make changes to. Event Types Event Type This is the Event Type code used to classify events, whether those are life events, work events, mass open enrollment or ad hoc events. These are user defined. Open Enroll Type This determines if the event is a life/work event, a mass open enrollment, an ad hoc event or an event that is Always Open. Description This provides a brief description of the event. This description will be carried over to IBOE when an OE period is created. If a description is provided in UBOE it will override the description in IBOE. This is also what is displayed to the employees in WEBEV for the life/work events. Days Open This states how long the enrollment is to be left open. This is used to calculate the Open Enrollment End Date for life / work events. Proof Required If employees are required to submit proof that the event took place, this toggle should be turned ON. For example, some carriers require a birth certificate or a marriage license.

Allow Auto Open Enrollment This toggle allows an open enrollment period to be automatically generated if a life/work event is recorded in WEBEV / IBEV. This is only used for life/work events. If the toggle is not checked for any plans associated to the event, an Open Enrollment will not be created and the Administrator is responsible to create the Open Enrollment period for the employee. Standing This allows the BE Administrator to define which events are available to use and which ones are no longer in commission. The lexicon options are Active, Frozen and Obsolete. Event Type URL This field allows clients to include a URL for employees to gain more information on the event. Event Type Text This field allows for more information to be posted on the actual event type. This will also respect basic HTML tags. Again, this will be carried over to IBOE. Plans Affected Plan Election Set If there are Plan Election Sets that are to be included in the event, users can specify the Plan Election Set instead of listing each plan individually. This will group the plans within the plan set together. Plan Plans that are not part of a Plan Election Set but should be included in the enrollment should be listed individually. Description This is the benefit plan description which will default in once the plan has been selected. Election Required This is used to force the employee to elect a coverage from a plan. This toggle will default as checked ON if the plan’s participation rule is ‘Required’. For Plan Election Sets, if one plan in the set has ‘Required’ defined as the participation rule, then the toggle will be checked ON. This can be used to override the Participation rule for Open Enrollments by selecting or unselecting the toggle. Step 10: IMFD – Maintain Form Definitions In order for the employees’ election choices to be automatically saved when entered in WEBOEE the Auto Commit preference must be added to the WEBOEE screen. The value for the preference must be Y. Headers and Footers can be used to tailor the WEBOEE screen. If headers and/or footers are to be used, the preferences Header and/or Footer should be added to the screens in IMFD. If birth certificate, marriage license or health questionnaire do not meet your business needs, the form item name prompts for these documents may be translated to something else. These media are used in WEBOEE, IBPOE and in VBOEE. Additional media may be added to the WEBOEE form if documents other than birth certificate, marriage license, or health questionnaire are required. Media codes must first be defined in IMEC for P2K_HR_IDENTITIES. These new media codes would need to be added to the form definition for WEBOEE, IBPOE and VBOEE. The three existing media codes in WEBOEE can be used as an example. Step 11: IMRO – Define Roles In order for employees to make use of Open Enrollment execution rights for the Open Enrollment, forms and reports must be given to the appropriate execution type roles. Since there are two My Benefit Elections forms, WEBEL and WEBOEE, ensure that execution rights are granted to only one of the forms. To make use of Open Enrollment, employees must have access to WEBOEE. Access to the following new forms and reports should be granted to the appropriate users: IBET, IBOE, IBPOE, VBOEE, IBEV, RBET, RBOE, UBOE, UBPOE.

Approvals in Open Enrollment • Approvals in the Benefit Open Enrollment facility are done at the Open Enrollment level, not at a plan level. Therefore, the Benefit Administrator will be approving an employee’s Open Enrollment in IBPOE; he/she will not be approving each individual plan election. • The approval processes for Benefit Open Enrollment must be defined with a type of Open Enrollment EEs. The function the processes are tied to is IBPOE. • The process can consist of a single or multi-stepped sequence. • Approval processes for different events can be handled via where clauses. The where clause would filter the open enrollments based on event type. • All Open Enrollments must be approved before they can be processed. • If no approval process is defined or the employee’s Open Enrollment is not filtered to a specific Open Enrollment approval process a system generated generic approval process will be used. • The Sample Approval section provides sample approval processes that may be defined. • For further information on setting up Approvals please review the EP-WP-Approvals white paper. Open Enrollment Messages • There are many messages in the Benefit Open Enrollment facility that are portrayed to the users in both the Professional and Self Service side of Personality. These messages can be translated to a different language or edited to suit your business needs. • Messages are only created once they have been issued to the users in Personality, therefore they will only display in IMMS once they have been created (issued to a user). Once the message code and text display in IMMS they can be translated. • Please review the WSA manual for more information on how to use the translations functionality. • The following are the message codes, their descriptions and where they are used in the Open Enrollment facility.

Message Code Message Text Displayed In BBR_00002 Your elected student <<CONTACT_NAME>> is older than the coverage's Maximum Student Age restriction of <<MAXIMUM_STUDENT_AGE>>. WEBOEE & IBPOE BBR_00003 Your elected child <<CONTACT_NAME>> is older than the coverage's Maximum Child Age restriction of <<MAXIMUM_CHILD_AGE>>. WEBOEE & IBPOE BBR_00004 Coverage requires that <<CONTACT_NAME>> be a child recipient. WEBOEE & IBPOE BBR_00005 This coverage requires benefit recipients be elected. WEBOEE & IBPOE BBR_00006 <<CONTACT_NAME>> for plan <<PLAN_CODE>> has a future dated recipient record. The recipient record will not be updated with this Open Enrollment. Please review <<EMPLOYEE_NAME>>'s election changes and update the recipient record accordingly IBPOE & UBPOE

BBR_00007 <<CONTACT_NAME>> for plan <<PLAN_CODE>> cannot be changed. Please review <<EMPLOYEE_NAME>>'s election changes and update the recipient record accordingly IBPOE & UBPOE

BBR_00008 Your elected recipient <<CONTACT_NAME>> is older than the coverage's Maximum Disabled Age restriction of <<MAXIMUM_DISABLED_AGE>>. WEBOEE & IBPOE BEPS_00001 This Coverage allows a maximum of <<BCG_ID.NUMBER_RECIPIENTS>> benefit recipient(s) to participate. WEBOEE & IBPOE BEPS_00002 A required plan cannot be declined. IBPOE BEPS_00003 This coverage requires an answer to all of the mandatory questions in the <<ASSESSMENT_DESCRIPTION>> in order to pass the validation process WEBOEE & IBPOE BEPS_00004 This coverage requires you to answer the questions in the <<ASSESSMENT_DESCRIPTION>> in order to pass the validation process and submit your elections WEBOEE & IBPOE BEPS_00005 This coverage requires an amount to be specified WEBOEE & IBPOE BEPS_00006 Evidence Required for this coverage. Please upload the required documents WEBOEE & IBPOE BEPS_00007 Grand Total WEBOEE BET_00001 Enter life event information. WEBEV BEV_00001 The Event Date is too far into the past. Please contact your Benefit Administrator to discuss an Open Enrollment Period WEBEV & IBEV BEV_00002 Your event has been recorded. This type of event requires proof, please navigate to the Pending Proof tab to upload the required documentation. Your Benefit Administrator will be in contact to discuss an Open Enrollment Period. WEBEV & IBEV BEV_00003 Event <<BET_ID.BE_EVENT_TYPE_CODE>> has been submitted. WEBEV & IBEV BEV_00004 A record has already been created for Event Type: <<BE_EVENT_TYPE_CODE>> Employee: <<PERSON_CODE>> and Event Date: <<BE_EVENT_DATE>> IBEV & WEBEV BEV_00005 The Election Opened and Closed Dates for the corresponding Open Enrollment will also be updated with the new Event Date. IBEV BOEE_00002 A decision must be made for the plan set <<DRV_PLAN_ELECTION_SET_CODE>>. WEBOEE & IBPOE BOEE_00003 A decision must be made for the plan <<DRV_PLAN_ELECTION_SET_CODE>>. WEBOEE & IBPOE BOEE_00005 By submitting your benefit elections you will no longer be able to make changes to your elections. Please ensure that all of the information is correct before pressing submit. WEBOEE & IBPOE BOEE_00006 You cannot submit the open enrollment until all of the election options are valid. WEBOEE & IBPOE BOEE_00007 All of the elections have passed the validation process. You may now submit the open enrollment. WEBOEE & IBPOE BOEE_00008 One or more elections have failed the validation process. Please review each plan for any indicated corrections you need to make. WEBOEE & IBPOE BOEE_00009 Press OK to re-open all of the plans for the current Open Enrollment. IBPOE BOEE_00010 You cannot submit the open enrollment until you provide a reason for decline WEBOEE & IBPOE BOEE_00011 Open Enrollment for <<FIRST_NAME>> <<LAST_NAME>>, ( <<PERSON_CODE>> ) Event Type: <<BE_EVENT_TYPE_CODE>> Coverage Effective: <<COVERAGE_EFFECTIVE>> has a stage of <<ELECTION_STAGE>> IDVAR BOEE_00012 Benefit elections have been successfully submitted WEBOEE & IBPOE BOEE_CONTEXT <<EEM_ID.EID_ID.FIRST_NAME>> <<EEM_ID.EID_ID.LAST_NAME>> has an Open Enrollment for the Event Type <<BOEE.BOE_ID.BET_ID.BE_EVENT_TYPE_CODE>> IBPOE

Open Enrollment Questions Open Enrollments may now be configured to ask questions within the WEBOEE screen. Questions may be asked using the Assessment logic. Questions are defined in IBAS, a new assessment screen strictly for benefit open enrollments. Questions may be single answer or text. The open enrollment assessment must have a type of ‘Benefit Open Enrollment’. Only assessments of this type are visible in the IBAS, and only these types of assessments are picked up for benefit processing. If the employees are allowed to change their answers, the toggle ‘Allow Question Review’ must be checked ON in IBAS. If this is not turned on then the employee will not be able to re-open the OE Questions/Assessment Event to change their responses. Once an assessment is created in IBAS the Assessment Code may be selected in IBPN in the Coverage Details tab. Only one Assessment Code may be tied to a Coverage, however each Coverage within a plan may have a different Assessment Code. In WEBOEE when an employee elects a coverage with an associated Assessment, a link/button called OE Questions will appear (below the list of recipients) allowing the employee to click on the button to open the assessment screen. The employee will be navigated through the questions, once the questions are answered the Complete button will appear in the assessment screen, once pressed the screen will close and the employee may carry on with their benefit elections. If the assessment has mandatory questions, the employee will not be able to submit the Open Enrollment until the questions have been answered. A validation message has been added to notify the employees of any mandatory unanswered questions. When an employee elects a Coverage with an associated Assessment, an Assessment Event is created. The status of the event will be set to ‘Planned, Conf’. The status will change to ‘Completed’ once the employee has finished answering the questions and pressing the ‘complete’ button within the assessment window. If the employee needs to change their answers to the questions they may press the ‘ReOpen Questions’ button beneath the ‘OE Questions’ button. The reopen button will change the status of the assessment back to ‘Planned, Conf’, the previous responses will remain visible and any changes the employee make will update the original assessment. The questions and responses may be seen in IBPOE and in VBOEE in the OE Questions tab. The Administrator cannot change the employee’s answers here. If the Administrator needs to take the assessment on behalf of the employee, the Administrator must use the WABPOE screen as Assessments cannot be taken within the Professional side of ePersonality. Once an Open Enrollment is processed, the assessment and its responses will be tied to the employee’s enrollment detail record in IBEN. This is so the Administrator can report off of the responses. The VBOEE screen has also been enhanced with the OE Questions tab to show the questions and responses affiliated to an elected coverage.