This page (revision-22) was last changed on 26-Nov-2021 10:22 by JEscott

This page was created on 26-Nov-2021 10:22 by JMyers

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IERQ
IERQ

Version management

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The Manage All Requests for User (IERQ) screen has been designed to make it function more like an email client.
There are three tabs in IERQ:
*Inbox tab where incoming requests are received
*Outbox tab where new requests can be created and sent to an employee
*Archived tab where all completed or canceled requests are stored.
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The Inbox:
*Contains all requests received by the user which are still ‘open’.
* Provides the ability to complete or deny requests, as well as the ability to change the status from New to In Progress.
* Users can respond to a request by adding activities, they would not respond by sending another request.
* If the request type was defined as requiring action the Action Required toggle will be checked.
* The bottom portion of the screen contains two tabs; Context and Activities.
o The Context tab will display an embedded form for the request if one has been defined in IMRT.
o The Activities tab is a view of all activities for the request. The date the activity was added, by whom, the type of activity and the text of the activity can all be seen in this tab.
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The Outbox tab:
* Contains all requests sent by the user which are still ‘open’.
* Similar to Inbox features, except not allowed to cancel or complete request.
* If a request was created with a status of ‘Draft’, the creator of the request can change the status to New and send the request to the directed individual.
* Activities can also be added here and the details of the activity are listed in a table below the request.
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The Archived tab:
* Contains all requests sent or received by the user which have been completed or denied.
* This tab is a view only of the historical requests, therefore the user does not have the ability to modify the request or its activities.
This page (revision-22) was last changed on 26-Nov-2021 10:22 by JEscottTop