Work Teams identify the crews that are needed to fill the posts in the workstation. They are used to create a link between a workstation and the shifts required to fill that station.

Teams are the set of employees that work together in a work station on the same shift rotation, often led by a team leader or lead hand, may be referred to as a crew, a squad, a work station complement. In a shift environment, each work station has its own work team for each shift.

Teams are defined with a general start and end date (to allow the shifts defined for a work team to change over time), a shift pattern (created on Maintain Shift Patterns (ITSP)), and a ‘relative start day’.