OPEN ENROLLMENT MESSAGES#

• There are many messages in the Benefit Open Enrollment facility that can be translated to a different language or edited to suit your business needs.
• Messages are only created once they have been issued in the program, therefore they will only display in IMMS once they have been created (issued). Once the message code and text are displayed in IMMS, they can be translated.
• Please review USING TRANSLATIONS for more information on how to use the translations functionality.

The following are the message codes, their descriptions and where they are used in the Open Enrollment facility.

Message Code Message Text Displayed In BBR_00002 Your elected student <<CONTACT_NAME>> is older than the coverage's Maximum Student Age restriction of <<MAXIMUM_STUDENT_AGE>>. WEBOEE & IBPOE BBR_00003 Your elected child <<CONTACT_NAME>> is older than the coverage's Maximum Child Age restriction of <<MAXIMUM_CHILD_AGE>>. WEBOEE & IBPOE BBR_00004 Coverage requires that <<CONTACT_NAME>> be a child recipient. WEBOEE & IBPOE BBR_00005 This coverage requires benefit recipients be elected. WEBOEE & IBPOE BBR_00006 <<CONTACT_NAME>> for plan <<PLAN_CODE>> has a future dated recipient record. The recipient record will not be updated with this Open Enrollment. Please review <<EMPLOYEE_NAME>>'s election changes and update the recipient record accordingly IBPOE & UBPOE

BBR_00007 <<CONTACT_NAME>> for plan <<PLAN_CODE>> cannot be changed. Please review <<EMPLOYEE_NAME>>'s election changes and update the recipient record accordingly IBPOE & UBPOE

BBR_00008 Your elected recipient <<CONTACT_NAME>> is older than the coverage's Maximum Disabled Age restriction of <<MAXIMUM_DISABLED_AGE>>. WEBOEE & IBPOE BEPS_00001 This Coverage allows a maximum of <<BCG_ID.NUMBER_RECIPIENTS>> benefit recipient(s) to participate. WEBOEE & IBPOE BEPS_00002 A required plan cannot be declined. IBPOE BEPS_00003 This coverage requires an answer to all of the mandatory questions in the <<ASSESSMENT_DESCRIPTION>> in order to pass the validation process WEBOEE & IBPOE BEPS_00004 This coverage requires you to answer the questions in the <<ASSESSMENT_DESCRIPTION>> in order to pass the validation process and submit your elections WEBOEE & IBPOE BEPS_00005 This coverage requires an amount to be specified WEBOEE & IBPOE BEPS_00006 Evidence Required for this coverage. Please upload the required documents WEBOEE & IBPOE BEPS_00007 Grand Total WEBOEE BET_00001 Enter life event information. WEBEV BEV_00001 The Event Date is too far into the past. Please contact your Benefit Administrator to discuss an Open Enrollment Period WEBEV & IBEV BEV_00002 Your event has been recorded. This type of event requires proof, please navigate to the Pending Proof tab to upload the required documentation. Your Benefit Administrator will be in contact to discuss an Open Enrollment Period. WEBEV & IBEV BEV_00003 Event <<BET_ID.BE_EVENT_TYPE_CODE>> has been submitted. WEBEV & IBEV BEV_00004 A record has already been created for Event Type: <<BE_EVENT_TYPE_CODE>> Employee: <<PERSON_CODE>> and Event Date: <<BE_EVENT_DATE>> IBEV & WEBEV BEV_00005 The Election Opened and Closed Dates for the corresponding Open Enrollment will also be updated with the new Event Date. IBEV BOEE_00002 A decision must be made for the plan set <<DRV_PLAN_ELECTION_SET_CODE>>. WEBOEE & IBPOE BOEE_00003 A decision must be made for the plan <<DRV_PLAN_ELECTION_SET_CODE>>. WEBOEE & IBPOE BOEE_00005 By submitting your benefit elections you will no longer be able to make changes to your elections. Please ensure that all of the information is correct before pressing submit. WEBOEE & IBPOE BOEE_00006 You cannot submit the open enrollment until all of the election options are valid. WEBOEE & IBPOE BOEE_00007 All of the elections have passed the validation process. You may now submit the open enrollment. WEBOEE & IBPOE BOEE_00008 One or more elections have failed the validation process. Please review each plan for any indicated corrections you need to make. WEBOEE & IBPOE BOEE_00009 Press OK to re-open all of the plans for the current Open Enrollment. IBPOE BOEE_00010 You cannot submit the open enrollment until you provide a reason for decline WEBOEE & IBPOE BOEE_00011 Open Enrollment for <<FIRST_NAME>> <<LAST_NAME>>, ( <<PERSON_CODE>> ) Event Type: <<BE_EVENT_TYPE_CODE>> Coverage Effective: <<COVERAGE_EFFECTIVE>> has a stage of <<ELECTION_STAGE>> IDVAR BOEE_00012 Benefit elections have been successfully submitted WEBOEE & IBPOE BOEE_CONTEXT <<EEM_ID.EID_ID.FIRST_NAME>> <<EEM_ID.EID_ID.LAST_NAME>> has an Open Enrollment for the Event Type <<BOEE.BOE_ID.BET_ID.BE_EVENT_TYPE_CODE>> IBPOE

Open Enrollment Questions Open Enrollments may now be configured to ask questions within the WEBOEE screen. Questions may be asked using the Assessment logic. Questions are defined in IBAS, a new assessment screen strictly for benefit open enrollments. Questions may be single answer or text. The open enrollment assessment must have a type of ‘Benefit Open Enrollment’. Only assessments of this type are visible in the IBAS, and only these types of assessments are picked up for benefit processing. If the employees are allowed to change their answers, the toggle ‘Allow Question Review’ must be checked ON in IBAS. If this is not turned on then the employee will not be able to re-open the OE Questions/Assessment Event to change their responses. Once an assessment is created in IBAS the Assessment Code may be selected in IBPN in the Coverage Details tab. Only one Assessment Code may be tied to a Coverage, however each Coverage within a plan may have a different Assessment Code. In WEBOEE when an employee elects a coverage with an associated Assessment, a link/button called OE Questions will appear (below the list of recipients) allowing the employee to click on the button to open the assessment screen. The employee will be navigated through the questions, once the questions are answered the Complete button will appear in the assessment screen, once pressed the screen will close and the employee may carry on with their benefit elections. If the assessment has mandatory questions, the employee will not be able to submit the Open Enrollment until the questions have been answered. A validation message has been added to notify the employees of any mandatory unanswered questions. When an employee elects a Coverage with an associated Assessment, an Assessment Event is created. The status of the event will be set to ‘Planned, Conf’. The status will change to ‘Completed’ once the employee has finished answering the questions and pressing the ‘complete’ button within the assessment window. If the employee needs to change their answers to the questions they may press the ‘ReOpen Questions’ button beneath the ‘OE Questions’ button. The reopen button will change the status of the assessment back to ‘Planned, Conf’, the previous responses will remain visible and any changes the employee make will update the original assessment. The questions and responses may be seen in IBPOE and in VBOEE in the OE Questions tab. The Administrator cannot change the employee’s answers here. If the Administrator needs to take the assessment on behalf of the employee, the Administrator must use the WABPOE screen as Assessments cannot be taken within the Professional side of ePersonality. Once an Open Enrollment is processed, the assessment and its responses will be tied to the employee’s enrollment detail record in IBEN. This is so the Administrator can report off of the responses. The VBOEE screen has also been enhanced with the OE Questions tab to show the questions and responses affiliated to an elected coverage.