Table of Contents
CREATE CALL LOG#
The Create Call Log MTLG screen allows you to create a call log. The data in the dialog is stored on the P2K_TS_CALL_LOGS table.
- Employee
- The employee who the call was made to will be displayed here.
- Phone #
- The employee's phone number is displayed in this field.
- Alt. Phone #
- The employee's alternate phone number is displayed in this field.
- Cellular #
- The employee's cell phone number is displayed in this field.
Shift Info#
- From
- The date the call was placed is displayed in this field.
- Call Status
- The status of the call will be displayed in this field.
- Call Result
- This field displays the result of the call (i.e. if the employee accepts work, declines work or calls in).
- Call Placed On
- This field displays the date the call to the employee took place.
- Time of Call
- This field displays the time the call took place.
- Description
- A brief description of the reason for the call or of the conversation within the call may be provided here.
- Comments
- Additional comments about the call will be entered in this field.