This field identifies the type of reply.
The values for this field come from the fixed lexicon X_GRIEVANCE_REPLY_TYPE with the following values:
| Saved Value | Displayed Value |
|---|---|
| 00 | Not Specified |
| 01 | Under Review |
| 02 | Not a Problem |
| 03 | Mediation |
| 04 | Arbitration |
| 05 | Not Necessary |
| 06 | Redundant |
| 07 | Dropped |
| 08 | Valid Complaint |
| 09 | Denied |
| 10 | Step Back To |
Notes #
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