This field identifies the type of reply.
The values for this field come from the fixed lexicon X_GRIEVANCE_REPLY_TYPE with the following values:
Saved Value | Displayed Value |
---|---|
00 | Not Specified |
01 | Under Review |
02 | Not a Problem |
03 | Mediation |
04 | Arbitration |
05 | Not Necessary |
06 | Redundant |
07 | Dropped |
08 | Valid Complaint |
09 | Denied |
10 | Step Back To |