This page (revision-23) was last changed on 26-Nov-2021 10:22 by ibarr

This page was created on 26-Nov-2021 10:22 by jmyers

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Version Date Modified Size Author Changes ... Change note
23 26-Nov-2021 10:22 8 KB ibarr to previous
22 26-Nov-2021 10:22 8 KB rforbes to previous | to last
21 26-Nov-2021 10:22 8 KB jmyers to previous | to last

Page References

Incoming links Outgoing links
SOFTWARE_INSTALLATION.TROUBLESHOOTING
SOFTWARE_INSTALLATION.TROUBLESHOOTING

Version management

Difference between version and

At line 1 changed one line
Troubleshooting section:
[{TableOfContents }]
!!!TROUBLESHOOTING SECTION
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Oracle HTTP Server logs:
AS10G_RL3\Apache\Apache\logs\
AS1G_BI\Apache\Apache\logs \
J2ee Application logs:
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AS10G_RL3\j2ee\instance-name\applicaton-deployments\application-name\instance-name_default_group_1\
AS10G_BI\j2ee\OC4J_BI_Forms\application-
deployments\discoverer|reports\OC4J_BI_Forms_default_island_1
!Oracle HTTP Server logs:
*AS10G_RL3\Apache\Apache\logs\
*AS1G_BI\Apache\Apache\logs \
At line 12 changed 3 lines
OPMN logs:
AS10G_RL3\opmn\logs\
AS10G_BI\opmn\logs\
!J2ee Application logs:
*AS10G_RL3\j2ee\instance-name\applicaton-deployments\application-name\instance-name_default_group_1\
*AS10G_BI\j2ee\OC4J_BI_Forms\application-deployments\discoverer|reports\OC4J_BI_Forms_default_island_1
At line 16 changed 31 lines
1. Oracle or Windward reports – red bar
Problem:
!OPMN logs:
*AS10G_RL3\opmn\logs\
*AS10G_BI\opmn\logs\
----
\\ \\
!!Oracle or Windward Reports – Red Bar
!Problem:
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Solution:
Review your IMST preferences by ensuring all reports preferences are correct. See step 6: configuring IMST preferences.
Review the OPMN logs for any errors with the MEX ID of the report that failed. If you are unable to determine the cause the problem from the logs, please upload the logs to support for review.
2. Oracle instance fail to start after configuration changes, for example RMI port change.
!Solution:
*Review your IMST preferences by ensuring all reports preferences are correct. See step 6: configuring IMST preferences.
*Review the OPMN logs for any errors with the MEX ID of the report that failed. If you are unable to determine the cause the problem from the logs, please upload the logs to support for review.
----
\\ \\
!!Oracle instance fail to start after configuration changes, for example RMI port change.
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3. Unable to view report after running it.
Problem:
----
\\ \\
!!Unable to view report after running it.
!Problem:
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Solution:
!Solution:
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4. Unable to write or read from extract or load folder.
----
\\ \\
!!Unable to write or read from extract or load folder.
This page (revision-23) was last changed on 26-Nov-2021 10:22 by ibarrTop