This page (revision-23) was last changed on 26-Nov-2021 10:22 by ibarr

This page was created on 26-Nov-2021 10:22 by jmyers

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Version Date Modified Size Author Changes ... Change note
23 26-Nov-2021 10:22 8 KB ibarr to previous
22 26-Nov-2021 10:22 8 KB rforbes to previous | to last
21 26-Nov-2021 10:22 8 KB jmyers to previous | to last

Page References

Incoming links Outgoing links
SOFTWARE_INSTALLATION.TROUBLESHOOTING
SOFTWARE_INSTALLATION.TROUBLESHOOTING

Version management

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At line 3 changed one line
Personality Professional and Self-Service utilizes various components of the Oracle Application Server. Therefore, it is important to know where the logs files are stored for each component before proceeding any further.
[{$applicationname}] Professional and Self-Service utilizes various components of the Oracle Application Server. Therefore, it is important to know where the logs files are stored for each component before proceeding any further.
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!Oracle HTTP Server Logs
!Oracle HTTP Server Logs:
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!J2ee Application Logs
!J2ee Application Logs:
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!OPMN Logs
!OPMN Logs:
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;Problem:There is an attempt to run a report in Personality and a red bar is automatically encountered, indicating the report has failed.
;Problem:There is an attempt to run a report in [{$applicationname}] and a red bar is automatically encountered, indicating the report has failed.
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!!Unable to View Report After Running It
!!Unable to view report after running it.
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!!Unable to Write or Read from Extract or Load Folder
!!Unable to write or read from extract or load folder.
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!!Self Service Tuning Tips
!!Self Service Tuning Tips:
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#Does your server meet the minimum requirements for the number of users and more importantly, does it have sufficient resources to scale when the load increases. Please reference the 'Personality Operating Environment’ for more information on the minimum requirements.
#Does your server meet the minimum requirements for the number of users and more importantly, does it have sufficient resources to scale when the load increases. Please reference the '[{$applicationname}] Operating Environment’ for more information on the minimum requirements.
At line 44 changed 2 lines
!Configuring the Number of Concurrent Self Service Users
The assumption is made that 500 users will be accessing Self Service currently and that Self Service is deployed separately from Personality. The below configurations changes are based on this fact.
!Configuring the Number of Concurrent Self Service Users:
The assumption is made that 500 users will be accessing Self Service currently and that Self Service is deployed separately from [{$applicationname}]. The below configurations changes are based on this fact.
At line 70 changed one line
There are a number of tuning options available to assist with performance related issues. Here are a few of those options, for a complete list of all the java options, please refer to the [Java Virtual Machine Garbage Collection Tuning|http://www.oracle.com/technetwork/java/javase/gc-tuning-6-140523.html|target="_blank"] document.
There are a number of tuning options available to assist with performance related issues. Here are a few of those options, for a complete list of all the java options, please refer to the [Java Virtual Machine Garbage Collection Tuning] document.
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*([SS_APP_TIMEOUT|SS APP TIMEOUT(System_Preference)] preference) The timeout value can be set to 5 minutes.
*(SS_APP_TIMEOUT preference) the timeout value can be set to 5 minutes
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*(ORION-WEB-XML) The timeout value can be set to 6 minutes.
*(ORION-WEB-XML) the timeout value can be set to 6 minutes
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*(SS_AJAX_TIMEOUT preference) By default, an Ajax request must be completed within 25 seconds. If the request cannot be completed within the allotted time, then an Ajax request timed out error message will be encountered. The time required to complete an Ajax request will vary during normal and peak usage and will be different for every client. Testing will be required in order to determine the appropriate value for your site.
*(SS_AJAX_TIMEOUT preference) By default an Ajax request must be completed within 25 seconds. If the request cannot be completed within the allotted time then an Ajax request timed out error message will be encountered. The time required to complete an Ajax request will vary during normal and peak usage and will be different for every client – to determine the appropriate value for your site will require testing.
At line 87 changed 2 lines
!!Personality
The performance of Personality is heavily dependent of the size of the heap and the garbage collector utilized. Please review the above section on [Tuning JVM Options|SOFTWARE_INSTALLATION.TROUBLESHOOTING#TuningTheJVM].
!![{$applicationname}]
The performance of [{$applicationname}] is heavily dependent of the size of the heap and the garbage collector utilized. Please review the above section -tuning JVM options:
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A new site preference has been introduced, [DB_PRCSS_THREADS|DB PRCSS THREADS(System_Preference)], which will allow specific update functions to run as a multi-threaded process. In other words the functions will be able to take advantage of multiple processors.
High Lines has introduced a new site preference, DB_PRCSS_THREADS which will allow specific update functions to run as a multi-threaded process –in other words the functions will be able to take advantage of multiple processors.
At line 92 changed 5 lines
The below list of functions can utilize the [DB_PRCSS_THREADS|DB PRCSS THREADS(System_Preference)]:
\\[UPCALC]
\\[UPUNDO]
\\[UTTP]
\\[UEGTS]
The below list of functions can utilize the DB_PROCSS_THREADS:
[UPCALC]
[UPUNDO]
[UTTP]
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This page (revision-23) was last changed on 26-Nov-2021 10:22 by ibarrTop