This page (revision-23) was last changed on 26-Nov-2021 10:22 by ibarr

This page was created on 26-Nov-2021 10:22 by jmyers

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Version Date Modified Size Author Changes ... Change note
23 26-Nov-2021 10:22 8 KB ibarr to previous
22 26-Nov-2021 10:22 8 KB rforbes to previous | to last
21 26-Nov-2021 10:22 8 KB jmyers to previous | to last

Page References

Incoming links Outgoing links
SOFTWARE_INSTALLATION.TROUBLESHOOTING
SOFTWARE_INSTALLATION.TROUBLESHOOTING

Version management

Difference between version and

At line 20 changed one line
;Solution:Review your [IMST] preferences by ensuring all reports preferences are correct. See step 6: configuring IMST preferences. [Configure IMST Preferences|SOFTWARE_INSTALLATION.CONFIGURING_BI#ConfigureEPersonalityIMSTPreferences]\\ \\Review the OPMN logs for any errors with the MEX ID of the report that failed. If you are unable to determine the cause the problem from the logs, please upload the logs to support for review.
;Solution:Review your [IMST] preferences by ensuring all reports preferences are correct. See [Configure IMST Preferences|SOFTWARE_INSTALLATION.CONFIGURING_BI#ConfigureEPersonalityIMSTPreferences]\\ \\Review the OPMN logs for any errors with the MEX ID of the report that failed. If you are unable to determine the cause the problem from the logs, please upload the logs to support for review.
At line 39 changed one line
!!Self Service Tuning tips:
!!Self Service Tuning Tips:
At line 42 changed one line
#Does your server meet the minimum requirements for the number of users and more importantly, does it have sufficient resources to scale when the load increases. Please reference the ‘ePersonality Operating Environment’ for more information on the minimum requirements.
#Does your server meet the minimum requirements for the number of users and more importantly, does it have sufficient resources to scale when the load increases. Please reference the '[{$applicationname}] Operating Environment’ for more information on the minimum requirements.
At line 45 changed one line
The assumption is made that 500 users will be accessing Self Service currently and self Service is deployed separately from ePersonality. The below configurations changes are based on this fact.
The assumption is made that 500 users will be accessing Self Service currently and self Service is deployed separately from [{$applicationname}]. The below configurations changes are based on this fact.
At line 97 changed 2 lines
!!ePersonality
The performance of ePersonality is heavily dependent of the size of the heap and the garbage collector utilized. Please review the above section -tuning JVM options:
!![{$applicationname}]
The performance of [{$applicationname}] is heavily dependent of the size of the heap and the garbage collector utilized. Please review the above section -tuning JVM options:
This page (revision-23) was last changed on 26-Nov-2021 10:22 by ibarrTop