X_COMPLAINT_DECISION is a [user defined lexicon|USER DEFINED LEXICON] with the following starter set of values:\\


%%zebra-table
||Saved\\Value||Displayed Value
| 00          | Not Specified          
| 01          | Still Open          
| 02          | Settled          
| 03          | Dropped          
| 04          | Denied  
| ES          | Escalated             
%%