!!Removing a Customer from Support Access
#Change CCare status to NOSERV
#Change FTP Password
#Remove access from Release Wiki
## Go to the License Groups and remove the customer from the groups they were part of
## Go into the Admin Interface and delete the customer user
 
!To completely remove the customer
# Any databases with the customer data should have its contents dropped
# Any database dump files should be deleted
# Removing from Release Wiki
# Go to the Customer's Custom Patch page
## Any attachments on this page should be deleted
## Then the page itself can be deleted
# Move their folder from ~\\FileServer\Customers to ~\\FileServer\Customers\\zz-OLD_Customers
#*__Note that this means their case attachments will not be accessible from CCare__
# Delete all attachments to cases in Customers\xxx\Support\cases

[HighLine.Standard Operating Procedures]