!!Creating a New Customer !Deactivating in CCare # Go to Customer profile and change status to NOSERV # Close off cases as necessary !Removing Release Wiki Access #Go To Admin Interface Users Tab. #* Click on the Customer identifier #* Click REMOVE # Remove CustCode to license groups as needed * Oracle Data Base * Oracle App Server * Oracle Business Intel * Canadian Tax * US Tax * Genus Clocks [HighLine.Standard Operating Procedures]