Hire someone new ?#
- provide the accepted Letter of Offer, employment contract and resume to Tatiana
- Ensure there is a workplace and computer for the employee
- Create a case for Tech Support to follow the technical steps below
- Provide the Ontario Accessibility Standards test to the employee and submit the result to Tatiana
HLC-AOPD_EducationalManual-Employee.pdf
HLC-AOPD-Test-Appendix D.doc
Steps to Create a New Employee (technical steps)#
Note that not all steps may be necessary.
User Name standard is first initial and lower case. Note the standards below for Passwords in the Knowledgebase.
- Network User
- Tech to create username on Domain Name Server
- User Folder
- Tech to create a user folder on \\FileServer\Users
- FTP
- Tech to create a new user
- Email
- Create email address on ExchangeServer
- Add to any Aliases (email distribution lists) required
- CCare
- Create New Agent in CCare.
- Create new contact for ZHLC
- WebEx
- Create new user - if they are going to host WebEx sessions
- Knowledgebase Wiki
- Create a new user through the Brevis Oracle Enterprise Manager, following steps below
- ReleaseWiki
- If user is customer facing and will need to access the Release information, follow the steps below (Administrator required)
- VPN
- Provide Tech to VPN Client software and login information(if necessary)
- LastPass
- Add user to LastPass using admin console. This will email an invitation/account confirmation (Administrator required)
- PD Only
- Create a new SVN user
- Create a new Development Environment User
Creating a User on the Knowledgebase Wiki#
- Connect to the Brevis enterprise manager and sign in
- Click on the Wiki Application
- Click on the Administration Link
- Click on the Security Providers icon
- Click on the Instance Level Security button
- Click on Realms
- Click on the number under Users
- Click on the Create button, , or if modifying an existing user, select the user name from the list.
- User name should all be lower case (as per standard above)
- Password must conform to the standards for the OAS:
- A password must start with an alphabetic, not numeric
- A password must contain at least one numeric character
- A password must be between 5 and 30 characters in length.
- Add authenticated role as an active role
- To allow editing of pages, add admin as an active role
- Click OK
Creating User on Release Wiki#
1. In the Admin Interface, on the Users tab
- Click the Add button
- Change Login name to (in lower case) initial and last name (i.e. fjones)
- Add password (recommendation - use same password as CCare and Product Wiki)
- Repeat password
- Change Full name to same as login name
- Click Save
2. In the Admin Interface, on the Groups tab
- Click the HighLine link (also reached from HighLine Employees link at left)
- Select Edit group tab
- Add login name as entered above on a new line (anywhere)
- Click Save group
HighLine.Standard Operating Procedures
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