SOP.New Employee Hired

Hire someone new ?#

  1. provide the accepted Letter of Offer, employment contract and resume to Tatiana
  2. Ensure there is a workplace and computer for the employee
  3. Create a case for Tech Support to follow the technical steps below
  4. Provide the Ontario Accessibility Standards test to the employee and submit the result to Tatiana
HLC-AOPD_EducationalManual-Employee.pdf(info) HLC-AOPD-Test-Appendix D.doc(info)

Steps to Create a New Employee (technical steps)#

Note that not all steps may be necessary.

User Name standard is first initial and lower case. Note the standards below for Passwords in the Knowledgebase.

Network User
Tech to create username on Domain Name Server
User Folder
Tech to create a user folder on \\FileServer\Users
FTP
Tech to create a new user
Email
Create email address on ExchangeServer
Add to any Aliases (email distribution lists) required
CCare
Create New Agent in CCare.
Create new contact for ZHLC
WebEx
Create new user - if they are going to host WebEx sessions
Knowledgebase Wiki
Create a new user through the Brevis Oracle Enterprise Manager, following steps below
ReleaseWiki
If user is customer facing and will need to access the Release information, follow the steps below (Administrator required)
VPN
Provide Tech to VPN Client software and login information(if necessary)
LastPass
Add user to LastPass using admin console. This will email an invitation/account confirmation (Administrator required)
PD Only
Create a new SVN user
Create a new Development Environment User

Creating a User on the Knowledgebase Wiki#

  1. Connect to the Brevis enterprise manager and sign in
  2. Click on the Wiki Application
  3. Click on the Administration Link
  4. Click on the Security Providers icon
  5. Click on the Instance Level Security button
  6. Click on Realms
  7. Click on the number under Users
  8. Click on the Create button, , or if modifying an existing user, select the user name from the list.
    • User name should all be lower case (as per standard above)
    • Password must conform to the standards for the OAS:
      • A password must start with an alphabetic, not numeric
      • A password must contain at least one numeric character
      • A password must be between 5 and 30 characters in length.
    • Add authenticated role as an active role
    • To allow editing of pages, add admin as an active role
  9. Click OK

Creating User on Release Wiki#

1. In the Admin Interface, on the Users tab 2. In the Admin Interface, on the Groups tab

HighLine.Standard Operating Procedures