IERQ
Back to current versionRestore this version

MANAGE ALL REQUESTS FOR USER#

The Manage All Requests for User (IERQ) screen works like an email client with an Inbox, Outbox, and Archived requests section; this provides a familiar interface for users and encourages them to use requests more often in their daily work. A menu has been added to the form toolbar to make it easier for users to create new requests for a subject, as well as provide the convenience of viewing all relevant requests. Embedded forms which show the context of each request will be visible on IERQ such that when a user is viewing outstanding requests; all information is available on IERQ and opening other screens to understand the source of the request is no longer necessary.

Although requests are similar to email, there is no similar way to respond to a request; requests should not be replied to with another request. Instead, a user can add an activity to the current request and as long as the request remains open, the sender can see it and all activities in the Outbox of their IERQ screen

A user can complete or deny requests assigned to them. If a request is not assigned to them, then at most they can add an activity to the request for others to see.

For more information on requests see the page titled Request Facility

There are three tabs in IERQ:

The definition data for the Manage All Requests for User screen is stored in the P2K_AM_REQUESTS and P2K_AM_REQUEST_ACTIVITIES tables.

Inbox #

The Inbox:
Sent On
This field identifies the date the request was created.
From
This field identifies
Status
This field identifies
Type
This field identifies
Priority
This field identifies
Synopsis
This field identifies
Action Req'd
This field identifies
Description
This field identifies
Mark as 'In Progress'
This field identifies
Complete Request
This field identifies
Deny Request
This field identifies
Add Activity
This field identifies

Context#

If an embedded form was associated to the Request Type in IMRT, this section will display the embedded form.

Activity#

Added On
This field displays the date the activity was created.
Type
The type of action fulfilled of the request activity is displayed here.
Entered By
The name and person code of the individual who entered the activity is displayed here.
Description
The text of the activity is displayed in this field.

Outbox#

The Outbox tab:
Sent On
This field identifies
Status
This field identifies
Type
This field identifies
Priority
This field identifies
Synopsis
This field identifies
Action Req'd
This field identifies
Description
This field identifies
Mark as 'New' and Send
This field identifies
Add Activity
This field identifies

Activity#

Added On
This field identifies
Type
This field identifies
Entered By
This field identifies
Description
This field identifies

Archived#

The Archived tab:
Sent On
This field identifies
Sent From
This field identifies
Sent To
This field identifies
Status
This field identifies
Type
This field identifies
Priority
This field identifies
Synopsis
This field identifies
Description
This field identifies

Activities#

Added On
This field identifies
Type
This field identifies
Entered On
This field identifies
Description
This field identifies

CLEANUP