X_COMPLAINT_DECISION is a user defined lexicon with the following starter set of values:
Saved Value | Displayed Value |
---|---|
00 | Not Specified |
01 | Still Open |
02 | Settled |
03 | Dropped |
04 | Denied |
ES | Escalated |
Personality Knowledgebase 5.05
X_COMPLAINT_DECISION is a user defined lexicon with the following starter set of values:
Saved Value | Displayed Value |
---|---|
00 | Not Specified |
01 | Still Open |
02 | Settled |
03 | Dropped |
04 | Denied |
ES | Escalated |