[{TableOfContents }] !!!USING WORKFLOW WITH OPEN ENROLLMENT Workflow may be used in accordance with Open Enrollment to help make the process flow more fluidly and less cumbersome for the Benefit Administrator. The following Workflow triggers have been added: *WF_BEV on the [P2K_BE_EVENTS] table *WF_BOEE on the [P2K_BE_OPEN_ENROLLMENT_EES] table \\ ---- !!Suitable Workflow in Open Enrollment The following are example workflows that may be used to help ease the flow of the Open Enrollment process. !Notification of a Life / Work Event When an employee enters a qualifying life event, an email should be sent to the Benefit Administrator to notify them that the life event must be handled. ;Step 1 - Define Workflow Action in IMWA: The first step is to define the workflow action in [IMWA] that will be triggered when an employee records a life or work event. ;[Action |EVENT_CODE]:Suggest prefixing all Open Enrollment workflow actions with OE. In this example, the where clause is named OE NEW L/W EVENT. ;[Status|EVENT_STATUS]:The status must be set to “In Production” in order for [IMUC] to recognize the action. ;[Triggered in Product |WORKFLOW PRODUCTS]:This field should be set to WF_BEV since the email will fire when a new life event record is inserted in the [P2K_BE_EVENTS] table. ;[Action Directed To |EVENT_RECIPIENT_TYPE]:Since this is going to a specific person, typically the person in charge of the benefit elections, Specific Employment should be chosen. The specific person code will be later defined in [IMUC]. ;[Type |EVENT_MEDIA]:The type can be email or message. ;[Email|MEDIA_NAME]:If Email was specified for Type, the From email address must be specified. If Message was specified the Type, this field must be left blank. ;Step 2 – Define UserCalc in IMUC: The second step requires a UserCalc to be created to send the email to the Administrator. ;[User Calc|USER_CALC_CODE]:It is suggested to prefix the UserCalc code with WF_OE to easily identify the workflow UserCalcs for Open Enrollment. ;[Description|DESCRIPTION]:Should state what the UserCalc is meant for. ;[Product|PRODUCT_CODE]: This field should be set to WF_BEV since the workflow action will fire when a new life event record is inserted in the [P2K_BE_EVENTS] table. ;[Status|USER_CALC_STATUS]: In order for the action to be processed, the UserCalc must have a status of “In Production”. UserCalcs are published in [IMUCA]. ;[User Calc Type |USER_CALC_TYPE]:All workflow UserCalcs must have the type set to ‘Calculation’. __Lines__ ||Line||CMD||Type 1||Operand 1||OPER||Type 2||Operand 2||Type 3||Operand 3||If GOTO||Else GOTO||Description |10|IF|CF|INSERTING|EQ|B|TRUE| | |15 |99999 | |15|If|DB|BET.OPEN_ENROLLMENT_TYPE|EQ|A|02| | |20|99999| |20|ACT|AC|OE NEW L/W EVENT|LOG|$S|CURRENT-DATE|RT|42032|99999| |<<EID.FIRST_NAME>> <<EID.LAST_NAME>> has recorded a new life event, <<BET.BE_EVENT_TYPE_CODE>> <<BEV.DESCRIPTION>>. |99999|EXIT|AC| | | | | | | | | *Line 10: This line checks to see if an insert into the table has been done. *Line 15: This line checks to see if the Open Enrollment Type is 02 (Life / Work Event). *Line 20: This line calls the workflow action (OE NEW L/W EVENT) which was defined in the first step and will send the email notice to employee 42032. *Line 99999: This line will indicate the end of the UserCalc. \\ ---- !!Request Proof for Life or Work Events When a life or work event is entered that requires proof that the employee has not supplied, an email should be sent to the employee requesting proof. ;Step 1 - Define Workflow Action in IMWA: The first step is to define the workflow action in [IMWA] that will be triggered when a life or work event is recorded that requires proof. ;[Action |EVENT_CODE]:It is suggested to prefix all Open Enrollment workflow actions with OE. For this example, OE PROOF REQ is used as the Action. ;[Status |EVENT_STATUS]:This field must be “In Production” in order for [IMUC] to recognize the action. ;[Triggered in Product |WORKFLOW PRODUCTS]:This field should be set to WF_BEV since the email will fire when a new life or work event is created. ;[Action Directed To|EVENT_RECIPIENT_TYPE]: Since this is going to the user who created the life event, Current Identity should be chosen. Current Identity is used to display messages or emails to Self Service users. ;[Type |EVENT_MEDIA]:This field can be set to Email or Message. ;[Message|MEDIA_NAME]:If Email was specified for Type, the From email address must be specified. If Message was specified the field must be left blank. ;Step 2 – Define User Calc in IMUC: The second step requires a UserCalc to be created to send the email to the Administrator. ;[User Calc|USER_CALC_CODE]: It is suggested to prefix the UserCalc code with WF_OE to easily identify the workflow UserCalcs for Open Enrollment. For example, WF_OE_PROOF_REQ. ;[Description|DESCRIPTION]: This field should state what the UserCalc is meant for ;[Product |PRODUCT_CODE]:This field should be set to WF_BEV ;[Status |USER_CALC_STATUS]: In order for the action to be processed the UserCalc must be published in [IMUCA] ;[User Calc Type|USER_CALC_TYPE]: All workflow UserCalcs must have a type of 'Calculation'. __Lines__ ||Line||CMD||Type 1||Operand 1||OPER||Type 2||Operand 2||Type 3||Operand 3||If GOTO||Else GOTO||Description |10|IF|CF|INSERTING|EQ|B|TRUE| | |20|99999| |20|IF|DB|BET.PROOF_REQUIRED|EQ|A|1| | | 30|99999| |30|ACT|AC|OE PROOF REQ|LOG|$S|CURRENT-DATE|RT|Current Identity|99999| |Please submit proof of the event. Once proof has been submitted, the event will be processed and an Open Enrollment will be created. |99999|EXIT| | | | | | | | | | *Line 10 : This field checks to see if an insert into the table has been done *Line 20 : This field checks to see if the event requires proof *Line 30: This field calls the workflow action defined in the first step (OE PROOF REQ) and will issue a message to the current identity logged into the application. *Line 99999: This line will indicate the end of the UserCalc. ---- !Notification of a New Open Enrollment Period When a Benefit Administrator opens up an Open Enrollment period, an email should be sent to the employees involved to inform them of this event and direct them to Self Service to make their elections. ;Step 1 - Define Workflow Action in IMWA: ;[Action|EVENT_CODE]:It is suggested to prefix all Open Enrollment workflow actions with OE. For this example OE NEW PERIOD is used as the Action. ;[Status |EVENT_STATUS]:This field must be set to 'In Production' in order for the action to be picked up in [IMUC] ;[Triggered in Product |WORKFLOW PRODUCTS]:This field should be set to WF_BOEE since the email will fire when a new Open Enrollment Period is created ;[Action Directed To |EVENT_RECIPIENT_TYPE]:Since this action is going to the employees, ‘Employee’ should be chosen. ;[Type |EVENT_MEDIA]:‘Email’ should be selected in this field. ;[Email |MEDIA_NAME]:The From email address must be specified. ;Step 2 – Define UserCalc in IMUC: ;[User Calc|USER_CALC_CODE]: It is suggested that the UserCalc code should prefixed with WF_OE to easily identify the workflow UserCalcs for Open Enrollment. For this example, it may called [WF_OE_NEW_PERIOD]. ;[Description |DESCRIPTION]: This field should state what the UserCalc is meant for. ;[Product|PRODUCT_CODE]:This field should be set to WF_BOEE. ;[Status|USER_CALC_STATUS]: In order for the action to be processed, the UserCalc must be published in [IMUCA]. ;[User Calc Type|USER_CALC_TYPE]: All workflow UserCalcs must have a type of 'Calculation'. __Lines__ ||Line||CMD||Type 1||Operand 1||OPER||Type 2||Operand 2||Type 3||Operand 3||If GOTO||Else GOTO||Description |10|IF|CF |INSERTING|EQ|B|TRUE| | |20|99999| |20|ACT|AC|OE NEW PERIOD| LOG|$S|CURRENT-DATE|RT|Employee|99999| |A new benefit open enrollment period has been created for <<BOE.ELECTION_OPEN_DATE>> to <<BOE.ELECTION_CLOSE_DATE>> . Once you have logged into Self Service please navigate to My Benefit Elections where you will be prompted with instruction to review and submit your benefit elections. |99999|EXIT| | | | | | | | | | *Line 10 : This line checks to see if an insert into the table has been done, if so proceed with the rest of the UserCalc if not exit. *Line 20: This line calls the workflow action (OE NEW PERIOD) defined in the first step and will send the email to the employees. *Line 99999: This line will indicate the end of the usercalc. ---- !Notification of Submission of Elections When an employee submits their elections for approval, an email should be sent to the Benefit Administrator to notify them of the activity. ;Step 1- Define Workflow Action in IMWA: ;[Action|EVENT_CODE]:It is suggested to prefix all Open Enrollment workflow actions with OE. For this example, OE SUBMITTED will be used as the Action. ;[Status|EVENT_STATUS]:This field must set to In Production in order for the action to be picked up in [IMUC]. ;[Triggered in Product |WORKFLOW PRODUCTS]:This field should be set to WF_BOEE since the email will fire when a new Open Enrollment Period is created. ;[Action Directed To|EVENT_RECIPIENT_TYPE]:Since this is going to the administrator, Specific Employment should be chosen. ;[Type|EVENT_MEDIA]:‘Email’ should be selected ;[Email|MEDIA_NAME]:The From email address must be specified ;Step 2 – Define User Calc in IMUC: ;[User Calc|USER_CALC_CODE]: It is suggested that the UserCalc code should prefixed with WF_OE to easily identify the workflow UserCalcs for Open Enrollment. For this example WF_OE_EMAIL_SUB is used. ;[Description |DESCRIPTION]: This field should state what the user calc is meant for. ;[Product |PRODUCT_CODE]: This field should be set to WF_BOEE. ;[Status |USER_CALC_STATUS]: In order for the action to be processed the UserCalc must be published in [IMUCA]. ;[User Calc Type|USER_CALC_TYPE]:All workflow UserCalcs must have a type of 'Calculation'. \\ __Variables__ There are two variables required for this workflow UserCalc. ||Name||Type||Initial Value||Length |new_election_stage|Char| | |old_election_stage|Char| | __Lines__ ||Line||CMD||Type 1||Operand 1||OPER||Type 2||Operand 2||Type 3||Operand 3||If GOTO||Else GOTO||Description |10|IF|CF|UPDATING|EQ|B|TRUE| | |15|99999| |15|LET|V|old_election_stage|EQNL|OV|BOEE.ELECTION_STAGE|A|01|16| | |16|LET|V|new_election_stage|EQNL|NV|BOEE.ELECTION_STAGE|A|10|17| | |17|IF|V|new_election_stage|NE|V|old_election_stage| | |20|99999| |20|IF|NV|BOEE.ELECTION_STAGE|EQ|A|10| | | 30|99999| |30|ACT|AC|OE SUBMITTED|LOG|$S|CURRENT-DATE|RT|42032|99999| |<<EID.FIRST_NAME>> <<EID.LAST_NAME>> has submitted their benefit elections. |99999|EXIT| | | | | | | | | | *Line 10 : This line checks to see if an update has been done. *Line 15 :This line sets a variable equal null to the old election stage. *Line 16 :This line sets a variable equal null to the new election stage. *Line 17: This line checks if the variable for old election stage does not equal the variable for the new election stage. *Line 20: This line checks if the new election stage equals 10 (Submitted). *Line 30: This line calls the workflow action defined in [IMWA] (OE SUBMITTED) and will email person code 42032. *Line 99999: This will end the user calc. ---- !Notification of Approved/Not Approved Elections When elections have been approved and have been turned into enrollments or when an election has not been approved, an email is sent to an employee to notify them of the activity. One email should be sent for all the employee elections rather than one email per plan. Two workflow actions are defined, one for the approved elections and one for the not approved elections. ;Step 1 - Define Workflow Action in IMWA – Action for Approved Elections: ;[Action |EVENT_CODE]: It is suggested to prefix all Open Enrollment workflow actions with OE. For this example, OE ELECTION APR is used. ;[Status|EVENT_STATUS]: This field must be set to In Production in order for the action to be picked up in [IMUC]. ;[Triggered in Product |WORKFLOW PRODUCTS]: This field should be set to WF_BOEE since the email will fire when the elections have been approved. ;[Action Directed To|EVENT_RECIPIENT_TYPE]: Since this action is going to the employee, ‘Employee’ should be chosen. ;[Type|EVENT_MEDIA]:‘Email’ should be selected in this field. ;[Email|MEDIA_NAME]: The From email address must be specified. ;Step 2 - Define Workflow Action in IMWA – Action for Not Approved Elections: ;[Action|EVENT_CODE]:It is suggested to prefix all Open Enrollment workflow actions with OE. For this example, OE ELECT NOT APR is used. ;[Status|EVENT_STATUS]: This field must be set to In Production in order for the action to be picked up in [IMUC]. ;[Triggered in Product |WORKFLOW PRODUCTS]:This field should be set to WF_BOEE since the email will fire when the elections are Not Approved. ;[Action Directed To|EVENT_RECIPIENT_TYPE]: Since this is going to the employee, ‘Employee’ should be chosen. ;[Type|EVENT_MEDIA]: ‘Email’ should be selected in this field. ;[Email|MEDIA_NAME]: The From email address must be specified. __Step 3 – Define User Calc in IMUC__ ;[User Calc|USER_CALC_CODE]:It is suggested that the user calc code should prefixed with WF_OE to easily identify the workflow UserCalcs for Open Enrollment. For this example WF_OE_APR/NAPR is used. ;[Description |DESCRIPTION]: This field should state what the UserCalc is meant for. ;[Product |PRODUCT_CODE]: This field should be set to WF_BOEE. ;[Status |USER_CALC_STATUS]: In order for the action to be processed, the UserCalc must be published in [IMUCA]. ;[User Calc Type |USER_CALC_TYPE]: All workflow UserCalcs must have a type of 'Calculation'. __Variables__ There are two variables required for this workflow UserCalc. ||Name||Type||Initial Value||Length |new_election_stage|Char| | |old_election_stage|Char| | __Lines__ ||Line||CMD||Type 1||Operand 1||OPER||Type 2||Operand 2||Type 3||Operand 3||If GOTO||Else GOTO||Description |10|IF|CF|UPDATING|EQ|B|TRUE| | | 20|99999| |20|LET|V|old_election_stage|EQNL|OV|BOEE.ELECTION_STAGE|A|10|30| | |30|LET|V|new_election_stage|EQNL|NV|BOEE.ELECTION_STAGE| | |35| | |35|IF|V|old_election_stage|NE|V|new_election_stage| | | 40|99999| |40|IF|V|new_election_stage|EQ|A|50| | |50|60| |50|ACT|AC|OE ELECTION APR| LOG|$S|CURRENT-DATE|RT|Employee|99999| |Your benefit elections have been approved and will be processed into Payroll. You should expect to see these election changes for the pay period that includes <<BOE.COVERAGE_EFFECTIVE>>. |60|IF|V|new_election_stage| EQ|A|92| | | 70|99999| |70|ACT|AC|OE ELECT NOT APR|LOG|$S|CURRENT-DATE|RT|Employee|99999| |Your benefit elections have not been approved. Your Open Enrollment has been re-opened for corrections. |99999|EXIT| | | | | | | | | | *Line 10: This line checks to see if an update has been done. *Line 20: This line sets a variable equal null to the old election stage. *Line 30: This line sets a variable equal null to the new election stage. *Line 35: This line checks if the variable for old election stage does not equal the variable for the new election stage. *Line 40: This line checks if the new election stage equals 50 (Approved). *Line 50: This line calls the Approved workflow action defined in [IMWA]. *Line 60: This line checks if the new election stage equals 92 (Not Approved). *Line 70: This line calls the Not Approved workflow action defined in [IMWA]. ---- !!HR Changes Creating Open Enrollments Workflow may be used to trigger an open enrollment when an HR change is entered in the system. For example, an event and open enrollment may be automatically created when a new hire is entered in the system or when an employee is hired. The event must be defined in [IBET] and the [Allow Auto Open Enrollment|ALLOW_AUTO_OPEN_ENROLLMENT] toggle must be checked ON in [IBET], in order for the open enrollment to be generated for the HR change. If the toggle is not checked, then the event will still be created but the Open Enrollment will not be. If proof is required for the event, the event will be created but not the Open Enrollment. !Scenario 1 – Employee Gets Married; the Married Date is Populated in IEPI: __Step 1 – Define Workflow Action in IMWA__ ;[Action|EVENT_CODE]:It is suggested to prefix all Open Enrollment workflow actions with OE. For this example, CREATE MAR OE will be used as the Action. ;[Status|EVENT_STATUS]:This field must set to In Production in order for the action to be picked up in [IMUC]. ;[Triggered in Product |WORKFLOW PRODUCTS]:This field should be set to WF_EPS since the trigger will fire when a Marriage Date is entered in [IEPI] for the employee. ;[Action Directed To|EVENT_RECIPIENT_TYPE]:Since this is going to the employee, ‘Employee’ should be chosen. ;[Type|EVENT_MEDIA]:‘Open Enrollment’ should be selected in this field. ;[Open Enrollment|MEDIA_NAME]:The Event Code from [IBET] must be specified. \\ __Step 2 – Define User Calc in IMUC__ ;[User Calc|USER_CALC_CODE]: It is suggested that the UserCalc code should prefixed with WF_OE to easily identify the workflow UserCalcs for Open Enrollment. For this example, it may called WF_OE_MARRIAGE. ;[Description |DESCRIPTION]: This field should state what the UserCalc is meant for. ;[Product|PRODUCT_CODE]:This field should be set to WF_EPS. ;[Status|USER_CALC_STATUS]: In order for the action to be processed, the UserCalc must be published in [IMUCA]. ;[User Calc Type|USER_CALC_TYPE]: All workflow UserCalcs must have a type of 'Calculation'. __Lines__ ||Line||CMD||Type 1||Operand 1||OPER||Type 2||Operand 2||Type 3||Operand 3||If GOTO||Else GOTO |10|IF|OV|EPS.MARRIED_DATE|NE|D|02-JAN-0001| | |99999| 20 |20|IF|NV|EPS.MARRIED_DATE|NE|D|02-JAN-0001| | |30|99999 |30|ACT|AC|CREATE MAR OE|LOG|$S|AS-OF-DATE|RT|Employee|99999| |99999|EXIT| | | | | | | | | *Line 10: This line checks to see if the old value for Married Date in [IEPI] does not equal 02-Jan-0001. *Line 20:This line checks to see if the new value for Married Date in [IEPI] does not equal 02-Jan-0001. *Line 30:This line calls the workflow action, CREATE MAR OE, that was defined in step 1 in [IMWA] which will cause an open enrollment for the marriage life event to be created. *Line 99999: This will end the UserCalc. !Scenario 2 – An New Employee is Entered in Personality __Step 1 - Define Workflow Action in IMWA__ ;[Action|EVENT_CODE]:It is suggested to prefix all Open Enrollment workflow actions with OE. For this example, OE NEWHIRE will be used as the Action. ;[Status|EVENT_STATUS]:This field must set to 'In Production' in order for the action to be picked up in [IMUC]. ;[Triggered in Product |WORKFLOW PRODUCTS]:This field should be set to WF_EASD. ;[Action Directed To|EVENT_RECIPIENT_TYPE]:Since this is going to the employee, ‘Employee’ should be chosen. ;[Type|EVENT_MEDIA]:‘Open Enrollment’ should be selected in this field. ;[Open Enrollment|MEDIA_NAME]:The Event Code from [IBET] must be specified. \\ __Step 2 – Define User Calc in IMUC__ ;[User Calc|USER_CALC_CODE]: It is suggested that the UserCalc code should prefixed with WF_OE to easily identify the workflow UserCalcs for Open Enrollment. For this example, it may called WF_OE_NEWHIRE. ;[Description |DESCRIPTION]: This field should state what the UserCalc is meant for. ;[Product|PRODUCT_CODE]:This field should be set to WF_EASD. ;[Status|USER_CALC_STATUS]: In order for the action to be processed, the UserCalc must be published in [IMUCA]. ;[User Calc Type|USER_CALC_TYPE]: All workflow UserCalcs must have a type of 'Calculation'. __Lines__ ||Line||CMD||Type 1||Operand 1||OPER||Type 2||Operand 2||Type 3||Operand 3||If GOTO||Else GOTO |10|IF|CF|NewHire|EQ|B|TRUE| | |20|99999 |20|ACT|AC|OE_NEWHIRE|LOG|$S|AS-OF-DATE|RT|Employee|99999| |99999|EXIT| | | | | | | | | *Line 10: This line checks to see if the custom function, NEWHIRE, equals True. *Line 20: This line will call the workflow action defined in IMWA for the new hire. \\ ---- !!!Suitable Proactive Workflow in Open Enrollment !!Detecting Life Events A proactive workflow is needed to detect significant milestones that affect benefits such as a child turning 18. An email should be sent to the Benefit Administrator to notify them that this event must be handled. !Scenario 1 - Student Recipient Will Surpass The Maximum Student Age Limit Next Month. __Step 1 - Define Workflow Action in IMWA__ ;[Action|EVENT_CODE]:It is suggested to prefix all Open Enrollment workflow actions with OE. For this example, OE STUDENT 2 OLD will be used as the Action. ;[Status|EVENT_STATUS]:This field must set to In Production in order for the action to be picked up in [IMUC]. ;[Triggered in Product |WORKFLOW PRODUCTS]:This field should be set to WF_ECT since the workflow action is based on the [P2K_HR_CONTACTS] table. ;[Action Directed To|EVENT_RECIPIENT_TYPE]:Since this is going to a specific person, typically the person in charge of the benefit elections, Specific Employment should be chosen. The specific person code will be later defined in [IMUC]. ;[Type|EVENT_MEDIA]:This field can be set to either Email or Message. ;[Email|MEDIA_NAME]: If Email was specified for Type, the From email address must be specified. If Message was specified this field must be left blank. \\ __Step 2 – Define User Calc in IMUC__ ;[User Calc|USER_CALC_CODE]: It is suggested to prefix the UserCalc code with WF_OE to easily identify the workflow UserCalcs for Open Enrollment. For example, WF_OE_STUD_2_OLD. ;[Description|DESCRIPTION]: This field should state what the UserCalc is meant for ;[Product |PRODUCT_CODE]:This field should be set to WF_ECT. ;[Status |USER_CALC_STATUS]: In order for the action to be processed the UserCalc must be published in [IMUCA] ;[User Calc Type|USER_CALC_TYPE]: All workflow UserCalcs must have a type of 'Calculation'. ;[Usage|USER_CALC_USAGE]: Pro active workflow must have a usage of Pro-Active WF __Lines__ ||Line||CMD||Type 1||Operand 1||OPER||Type 2||Operand 2||Type 3||Operand 3||If GOTO||Else GOTO||Description |10|ACT|AC|OE STUDENT 2 OLD| LOG|$S|AS-OF-DATE|RT|42032|99999| |<<EID.FIRST_NAME>> <<EID.LAST_NAME>> student child recipient, <<ECT.FIRST_NAME>> <<ECT.LAST_NAME>> , is turning 25 next month. The student will surpass the maximum student age defined for the benefit. |99999|EXIT| | | | | | | | | | *Line 10: This line calls the workflow action defined in [IMWA] (OE STUDENT 2 OLD) during the first step and will send an email to person code 42032. __Step 3 - Define Where Clause in IMWC or IMDAO__ Where Clauses are used in Personality to conditionally select data from a table. In the case of Pro Active WorkFlow, they are created to help the system filter data based on the specified criteria. This is done so that the [UserCalcs|USERCALC] do not have to be created with the conditions defined which helps ease the amount of work required by the back end processes. As a result, by the time the [UserCalc|USERCALC] is called the data has already been filtered down to the appropriate records. This example first filters the all of the data in the [P2K_HR_CONTACTS] table for birth dates that are not null. The system then filters the data to determine if any of the contacts are turning 25 next month. The system is told to do this by using the Operator ‘Formatted Equals’ and the value being <<AS_OF_DATE>> +1M-25y, the [format symbol|DESCRIPTION] should be MMyyyy. The system then filters the data further by checking to see which records have the [student indicator|STUDENT_INDICATOR] turned on in [IECT]. ;[Data Source|DATA_SOURCE_NAME]: The table in which the data in the where clause is retrieved from. For this example, the [P2K_HR_CONTACTS] table must be defined. ;[Where Clause|WHERE_CLAUSE_CODE]:This field holds the name of the UserCalc. For this example, OE_STUDENT_2_OLD will be used. ;[Usage|WHERE_CLAUSE_USAGE]:The usage of the where clause is stated here. For this example, 'User Defined' must be selected. ;[Description|DESCRIPTION]:This field holds a brief description of the intent of the where clause. ||Type||Predefined||Column Name||Operator||Value||Format Symbol |Ad Hoc| |BIRTH_DATE| Is Not Null| | |Ad Hoc| |BIRTH_DATE|Formatted Equals| <<AS_OF_DATE>>+1M-25y|MMyyyy |Ad Hoc| |STUDENT_INDICATOR|Is Not Null| | \\ __Step 4 - Run UMPWF to Start the Pro-active Workflow__ The [UMPWF] function must be run to start the pro-active workflow. The idea behind the [UMPWF] is that the pro active workflow UserCalcs can be scheduled to run on a regular basis. The [UMPWF] would be run with the following parameters: |Product|WF_ECT |UserCalc Code|WF_OE_STUD_2_OLD |Where Clause|OE_STUDENT_2_OLD \\ !Scenario 2 – Child Recipient Has Surpassed the Maximum Child Age Limit. __Step 1 - Define Workflow Action in IMWA__ ;[Action|EVENT_CODE]:It is suggested to prefix all Open Enrollment workflow actions with OE. For this example, OE_CHILD_2_OLD will be used as the Action. ;[Status|EVENT_STATUS]:This field must set to In Production in order for the action to be picked up in [IMUC]. ;[Triggered in Product |WORKFLOW PRODUCTS]:This field should be set to WF_ECT since the email will fire when a contact surpasses the coverage age restriction. ;[Action Directed To|EVENT_RECIPIENT_TYPE]:Since this is going to a specific person, typically the person in charge of the benefit elections, Specific Employment should be chosen. The specific person code will be later defined in [IMUC]. ;[Type|EVENT_MEDIA]:This field can be set to either Email or Message. ;[Email|MEDIA_NAME]: If Email was specified for Type, the From email address must be specified. If Message was specified this field must be left blank. \\ __Step 2 – Define User Calc in IMUC__ ;[User Calc|USER_CALC_CODE]: It is suggested to prefix the UserCalc code with WF_OE to easily identify the workflow UserCalcs for Open Enrollment. For example, WF_OE_CHD_2_OLD. ;[Description|DESCRIPTION]: This field should state what the UserCalc is meant for ;[Product |PRODUCT_CODE]:This field should be set to WF_ECT. ;[Status |USER_CALC_STATUS]: In order for the action to be processed the UserCalc must be published in [IMUCA] ;[User Calc Type|USER_CALC_TYPE]: All workflow UserCalcs must have a type of 'Calculation'. ;[Usage|USER_CALC_USAGE]: Pro active workflow must have a usage of Pro-Active WF __Lines__ ||Line||CMD||Type 1||Operand 1||OPER||Type 2||Operand 2||Type 3||Operand 3||If GOTO||Else GOTO||Description |10|ACT|AC|OE_CHILD_2_OLD|LOG|$S|AS-OF-DATE|RT|42032|99999| |<<EID.FIRST_NAME>> <<EID.LAST_NAME>> has a child recipient, <<ECT.FIRST_NAME>> <<ECT.LAST_NAME>>, who is turning 18 next month. This child may no longer qualify for their benefits. |99999|EXIT| | | | | | | | | | *Line 10: This line calls the workflow action defined in [IMWA] (OE STUDENT 2 OLD) during the first step and will send an email to person code 42032. \\ __Step 3 - Define Where Clause in IMWC__ Where Clauses are used in Personality to conditionally select data from a table. In the case of Pro Active workflow, they are created to help the system filter data based on the specified criteria. This is done so that the UserCalcs do not have to be created with the conditions defined which helps ease the amount of work required by the backend processes. As a result, by the time the UserCalc is called the data has already been filtered down to the appropriate records. Where clauses can be created in either [IMWC] or [IMDAO]. This where clause filters the [birth date|BIRTH_DATE] and as of date to be next month minus 19 years ago. The where clause is also filtering for son, daughter, step-son and step-daughter. This example first filters the data for [birth dates|BIRTH_DATE] that are not null. The system then filters the data to determine who is turning 19 next month. The system is told to do this by using the Operator ‘Formatted Equals’ and the value being <<AS_OF_DATE>> +1M-19y, the [format symbol|DESCRIPTION] should be ddMMyyyy. The system then filters the data further by checking to see which contact records have the relation of 05 (daughter), 06 (son), 07 (step-daughter) and 08 (step-son). ;[Data Source|DATA_SOURCE_NAME]: The table in which the data in the where clause is retrieved from. For this example, the [P2K_HR_CONTACTS] table must be defined. ;[Where Clause|WHERE_CLAUSE_CODE]:This field holds the name of the UserCalc. For this example, OE_CHILD_2_OLD will be used. ;[Usage|WHERE_CLAUSE_USAGE]:The usage of the where clause is stated here. For this example, User Defined must be selected. ;[Description|DESCRIPTION]:This field holds a brief description of the intent of the where clause. ||Type||Predefined||Column Name||Operator||Value||Format Symbol |Ad Hoc| |BIRTH_DATE|Is Not Null| | |Ad Hoc| |BIRTH_DATE|Formatted Equals|<<AS_OF_DATE>> 0D+1M-19Y|ddMMyyyy |Ad Hoc| |RELATION|In|05, 06, 07, 08| \\ __Step 4 - Run UMPWF to Start the Pro-active Workflow__ The [UMPWF] function must be run to start the pro-active workflow. The idea behind the [UMPWF] is that the pro active workflow UserCalcs can be scheduled to run on a regular basis. The [UMPWF] would be run with the following parameters: |Product|WF_ECT |UserCalc Code|WF_OE_CHD_2_OLD |Where Clause|OE_CHILD_2_OLD \\ ---- !!Election Reminder Reminder emails should be sent to employees who have not yet completed their elections, as requested by Benefit Administrators. __Step 1 - Define Workflow Action in IMWA__ ;[Action|EVENT_CODE]:It is suggested to prefix all Open Enrollment workflow actions with OE. For this example, OE REMINDER will be used as the Action. ;[Status|EVENT_STATUS]:This field must set to In Production in order for the action to be picked up in [IMUC]. ;[Triggered in Product |WORKFLOW PRODUCTS]:This field should be set to WF_BOEE since the email will fire when a new Open Enrollment Period is created. ;[Action Directed To|EVENT_RECIPIENT_TYPE]:Since this action is going to the employees, ‘Employee’ should be chosen. ;[Type|EVENT_MEDIA]:Email should be specified in this field. ;[Email|MEDIA_NAME]: Since Email was specified for Type, the From email address must be specified. \\ __Step 2 – Define User Calc in IMUC__ ;[User Calc|USER_CALC_CODE]: It is suggested to prefix the UserCalc code with WF_OE to easily identify the workflow UserCalcs for Open Enrollment. For example, WF_OE_REMINDER. ;[Description|DESCRIPTION]: This field should state what the UserCalc is meant for ;[Product |PRODUCT_CODE]:This field should be set to WF_BOEE. ;[Status |USER_CALC_STATUS]: In order for the action to be processed the UserCalc must be published in [IMUCA] ;[User Calc Type|USER_CALC_TYPE]: All workflow UserCalcs must have a type of 'Calculation'. ;[Usage|USER_CALC_USAGE]: Pro active workflow must have a usage of Pro-Active WF __Lines__ ||Line||CMD||Type 1||Operand 1||OPER||Type 2||Operand 2||Type 3||Operand 3||If GOTO||Else GOTO||Description |10|ACT|AC|OE REMINDER|LOG |$S|CURRENT-DATE|RT|Employee| 99999| | This is a reminder that the benefit open enrollment period will be closing on <<BOE.ELECTION_CLOSE_DATE>>. Please ensure that you make your election decisions and submit your choices on or before this date. |99999|EXIT| | | | | | | | | | *Line 10: This field calls the workflow action defined in [IMWA]. \\ __Step 3 - Define Where Clause in IMWC__ Where Clauses are used in Personality to conditionally select data from a table. In the case of Pro Active workflow, they are created to help the system filter data based on the specified criteria. This is done so that the UserCalcs do not have to be created with the conditions defined which helps ease the amount of work required by the backend processes. As a result, by the time the UserCalc is called the data has already been filtered down to the appropriate records. Where clauses can be created in either [IMWC] or [IMDAO]. The where clause would filter through the open enrollment periods to locate those that are 'open' and whose close date is one week away from the as of date. The system will then filter through the open enrollment to locate employee open enrollments which are 'open' meaning they have not been submitted yet. ;[Data Source|DATA_SOURCE_NAME]: The table in which the data in the where clause is retrieved from. For this example, the [P2K_BE_OPEN_ENROLLMENT_EES] table must be defined. ;[Where Clause|WHERE_CLAUSE_CODE]:This field holds the name of the UserCalc. For this example, OE REMINDER will be used. ;[Usage|WHERE_CLAUSE_USAGE]:The usage of the where clause is stated here. For this example, User Defined must be selected. ;[Description|DESCRIPTION]:This field holds a brief description of the intent of the where clause. ||Type||Predefined||Column Name||Operator||Value||Format Symbol |Ad Hoc| |BOE_ID.ELECTION_CLOSE_DATE|Formatted Equals|<<AS_OF_DATE>> +7d|ddMMyyyy |Ad Hoc| |ELECTION_STAGE|Equals|01| |Ad Hoc| |BOE_ID.OPEN_ENROLLMENT_STATUS|Equals|01| \\ __Step 4 - Run UMPWF to Start the Pro-active Workflow__ The [UMPWF] function must be run to start the pro-active workflow. The idea behind the [UMPWF] is that the pro active workflow user calculations can be scheduled to run on a regular basis. The [UMPWF] would be run with the following parameters: |Product| WF_BOEE |UserCalc Code|WF_OE_REMINDER |Where Clause|OE REMINDER ---- ![Notes|Edit:Internal.WORK+FLOW+IN+OPEN+ENROLLMENT] [{InsertPage page='Internal.WORK+FLOW+IN+OPEN+ENROLLMENT' default='Click to create a new notes page'}]