[{TableOfContents }]

!!!USER PASSWORDS
!!Login Security
The  [{$applicationname}] application tightly controls who can access the system.  Strict security rules are enforced for all types of users - [{$applicationname}]users, Self Service users and Candidates.

![{$applicationname}] User Login
[{$applicationname}] users enter the  [{$applicationname}] Professional system through the login screen:
 
;[User Name|USER_NAME]:A user name must be provided.  The user name is a unique identifier that indicates a user’s roles, capabilities and access rights. User names may be up to 30 alphanumeric characters.  User names are assigned by a security administrator.
;[User Password|USER_PASSWORD]:A user password must be provided to authenticate the person logging in.  The password field is masked with asterisks as it is entered to keep it confidential.  Passwords may be up to 16 alphanumeric characters; they are encrypted in the database.  Passwords are initially generated by the system but may be subsequently maintained by the eP user or a security administrator.

[{$applicationname}] users will only be allowed to use the system if their credentials match those on file and if there are no restrictions currently imposed on their access.  They may be asked to change their password as soon as their login has been validated under any of the following circumstances:
*their password has expired
*a security administrator has chosen to “Force Password Change On Next Login”
*access rules have changed

[{$applicationname}] users credentials are validated against the information coded on the [IMUS Access|IMUS#Access] tab and are subject to the security rules established in the [IMAR] screen.  The database that the user will be connected to is identified in the URL that was used to start the application.
 
![{$applicationname}] User Forgotten Passwords
If an [{$applicationname}] user forgets their password, they should click the Forgot Password button on the login screen.  

A dialog appears requesting their first name, last name, person code and email address.  When they click the Send Email button, the system compares this information with the data currently on file. 
 
If the user can be authenticated and if they have an email address already on file, a new password will be generated and sent to them by email.  Otherwise, they must contact their security administrator to have a new password assigned.
 
;[First Name|FIRST_NAME]:A first name must be provided.  
;[Last Name|LAST_NAME]:A last name must be provided.  
;[Person Code|PERSON_CODE]:A person code must be provided.  The person code is a unique identifier that was assigned to the person at the time the person was first entered into the system.  
;[Email Address|EMAIL_ADDRESS]:An email address must be provided.  
 
!Self Service User Login
Self Service users enter the [{$applicationname}] Self Service system through the login screen:
;[Last Name|LAST_NAME]:A last name must be provided.  This field is not case sensitive.
;[Person Code|PERSON_CODE]:A person code must be provided.  The person code is a unique identifier that was assigned to the person at the time the person was first entered into the system. 
;[PIN|PIN_NUMBER]:A PIN number must be provided to authenticate the person logging in.  The PIN number field is masked with asterisks as it is entered to keep it confidential.  PIN numbers may be up to 16 alphanumeric characters; they are encrypted in the database.  PIN numbers are initially assigned by the system but may be subsequently maintained by the Self Server user or a security administrator.

%%information The term “PIN” and “Password” can be used interchangeably.  Self Service passwords are normally referred to as PIN numbers to differentiate them from [{$applicationname}] User and Candidate passwords.%%
 
Self Service users will only be allowed access if their credentials match those on file and if there are no restrictions currently imposed on their access.  They may be asked to change their password as soon as their login has been validated under any of the following circumstances:
*their password has expired
*a security administrator has chosen to “Force Password Change On Next Login”
*access rules have changed

Self Service user credentials are validated against the information coded on the Self Service Access tab in the [IEID] screen and are subject to the security rules established in the [IMAR] screen.  The database that the user will be connected to is identified in the URL that was used to start the application.

Password error messages are intentionally vague so they do not inadvertently disclose the password schemes to unauthorized users.

!Self Service User Forgotten Passwords
If a Self Service user forgets their password, they can click the Forgot Password button on the login screen.   
A dialog appears requesting their first name, last name, person code and email address.  When they click the Send Email button, the system compares this information with the information currently on file. 
 
If the user can be authenticated and if they have an email address already on file, a new password will be generated and sent to them by email.  Otherwise, they must contact their security administrator to have a new password assigned.
 
!Candidate Login
Candidates enter the [{$applicationname}] Candidate Self Service system through the following login screen:
 
;[Last Name|LAST_NAME]:A last name must be provided.    This field is not case sensitive.
;[Candidate Code|CANDIDATE_CODE]:A candidate code must be provided.  The candidate code is a unique identifier that was assigned to the candidate on their first login. 
;[Password|PASSWORD]:A password must be provided to authenticate the Candidate.  The password field is masked with asterisks as it is entered to keep it confidential.  Passwords may be up to 16 alphanumeric characters; they are encrypted in the database.  Passwords are initially assigned by the Candidate on their first login but may be subsequently maintained by the Candidate or a security administrator.

Candidates will only be allowed access if their credentials match those on file and if there are no restrictions currently imposed on their access.  They may be asked to change their password as soon as their login has been validated under any of the following circumstances:
*their password has expired
*a security administrator has chosen to “Force Password Change On Next Login”
*access rules have changed

Candidate credentials are validated against the information coded on the Self Service Access tab in the [IRCA|IRCA#AssessmentsTab] Assessments tab and are subject to the security rules established in the [IMAR] screen.  The database that the candidate will be connected to is identified in the URL that was used to bring up the login screen.
 
!New Candidate Verification
Candidates that are new to the site should click the “Are you a new candidate?” link on the login screen.  A dialog appears requesting their first name, last name and email address.
 
;[First Name|FIRST_NAME]:A first name must be provided.  
;[Last Name|LAST_NAME]:A last name must be provided.  
;[Email Address|EMAIL_ADDRESS]:An email address must be provided.  

When they click the Continue button, the system checks to see if the credentials they have entered are already on file.  If they are on file, the Candidate must try logging in again or follow the “Forgot my password” path.   New Candidates are shown their Candidate Code and asked to provide a password.  They must enter the password a second time to confirm it.  Candidates must remember their code and password for the next time they log in.
 
!Candidate Forgotten Passwords
If a Candidate forgets their password, they should click the Forgot Password link on the login screen.  
A dialog appears requesting their first name, last name and email address.  When they click the Continue button, the system compares this information with the data currently on file.  If the Candidate is valid and if they have an email address already on file, a new password will be generated and sent to them by email.  Otherwise, they must contact their security administrator to have a new password assigned.
 
;[First Name|FIRST_NAME]:A first name must be provided.  
;[Last Name|LAST_NAME]:A last name must be provided.  
;[Email Address|EMAIL_ADDRESS]:An email address must be provided.  

!Session Auditing
Every successful login to [{$applicationname}] initiates a new application session.  Session connection information and user context data is recorded on the [P2K_AM_SESSION_AUDITS] table in the database.  The system tracks who has accessed the system, when they logged in and out, how they accessed it and what roles they had at the time of the session.

Failed login attempts are also tracked in the database and in the application server logs.

!Valid Password Formats 
Below is a list of the restrictions imposed on the format of passwords:
*Passwords must start with an alphabetic character
*Passwords cannot equal the user name
*Passwords cannot be a common phrase like welcome, database, account user, password, oracle, computer, etc.  This is controlled through a lexicon [X_BLOCKED_PHRASES]. 
*If a Minimum Password Size has been provided in the access rules, the password must be at least as long as the minimum length.
*If the Must Contain Digit option is chosen in the access rules, the password must contain a numeric digit.
*If the Must Contain Punctuation is chosen in the access rules, the password must contain at least one of the following characters:   ! # $ % & ( ) ` * + , - / : ; < = > ? _
*Passwords cannot contain the following characters:   " ' @

!Generated Password Formats 
System generated password are always 8 digits in the following format:
|1st digit|random uppercase letter
|2nd digit|random lowercase letter
|3rd digit|random digit
|4th digit|random digit
|5th digit|random lowercase letter
|6th digit|random lowercase letter
|7th digit|random digit
|8th digit|random digit

Because they follow a common pattern, it is easy to differentiate between numbers and letters (e.g. 0 vs o, I vs 1, etc.)

!!User Password Changes
All users have the ability to change their own passwords from within the application.

![{$applicationname}] User Password Changes
[{$applicationname}] users may change their own password through [IMCU] within the [{$applicationname}] Professional application.  
 
;[User Name|USER_NAME]:The user name defaults to the user who is currently logged in.
;[Existing Password|]:The existing password must be entered to authenticate the request. 
;[New Password|]:A new password must be supplied
;[Confirm Password|]:The new password must be entered a second time to ensure that it has not been keyed incorrectly.

Password validation is done as soon as the user hits the Save button.  If the validation fails, the user is notified in a dialog.  Password changes that pass the validation are effective immediately.
 
!Self Service User Password Changes
Self Service users may change their own password through the [WEDPN] screen within the Self Service application.
;[User Name|]:The user name defaults to the user who is currently logged in.
;[Existing PIN|]:The existing password must be entered to authenticate the request. 
;[New PIN|]:A new password must be supplied.
;[Confirm PIN|]:The new password must be entered a second time to ensure that it has not been keyed incorrectly.

%%information The term “PIN” and “Password” can be used interchangeably.  Self Service passwords are normally referred to as PIN numbers to differentiate them from eP User and Candidate passwords.%%

PIN number validation is done as soon as the user clicks the Save button.  If the validation fails, the user is notified in a dialog.  PIN number changes that pass the validation are effective immediately.
 
!Candidate Password Changes
Candidates may change their own password through the [WCRPIN] screen within the Candidate Self Service application.
;[User Name|]:The user name defaults to the user who is currently logged in.
;[Existing PIN|]:The existing password must be entered to authenticate the request. 
;[New PIN|]:A new password must be supplied.
;[Confirm PIN|]:The new password must be entered a second time to ensure that it has not been keyed incorrectly.

Password validation is done as soon as the user clicks the Save button.  If the validation fails, the user is notified in a dialog.  Password changes that pass the validation are effective immediately.

!!Resetting User Passwords
Security administrators are able to reset other user passwords when necessary.
!Resetting eP User Passwords
[{$applicationname}] user passwords can be reset by security administrators through either the [IMRU] screen or through the [IMUS Access|IMUS#Access] tab within the [{$applicationname}] Professional application.  These functions should be highly secured.
 
;[Find Block|]:The eP user whose password is to be changed must be located in the Find block on the top line.
;[New Password|]:A new password must be supplied or the “generate” toggle must be turned on.
;[Confirm Password|]:If the new password is being supplied, it must be entered a second time to ensure that it has been keyed correctly.
;[Or Generate New Password|]:This toggle must be turned on if the security administrator wants the new password to be generated by the system.
;[Force Password Change On Next Login|]:This toggle allows the security administrator to force the user to change their password on their next login.

Password validation is done as soon as the security administrator clicks the Save button.  If the validation fails, the security administrator is notified in a dialog.  Password changes that pass the validation are effective immediately.  System generated passwords are displayed back to the security administrator to be given to the user.  If the user has an email address on file, the new password will be sent to the user by email.
 
!Resetting Self Service PIN Numbers
Self Service PIN numbers can be reset by security administrators through either the IMRE-Reset Self Service PIN screen or through the Self Service Access tab on the IEID-Maintain Identity Information screen within the eP Professional application.  Access can be restricted to specific personnel records in both of these functions by setting up appropriate security rights.
;[Find Block|]:The person whose PIN number is to be changed must be located in the Find block on the top line.
;[New PIN|]:A new PIN number must be supplied or the “generate” toggle must be turned on.
;[Confirm PIN|]:If the new PIN number is being supplied, it must be entered a second time to ensure that it has been keyed correctly.
;[Or Generate New PIN|]:This toggle must be turned on if the security administrator wants the new PIN number to be generated by the system.
;[Force PIN Change On Next Login|]:This toggle allows the security administrator to force the user to change their PIN number on their next login.

%%Information The term “PIN” and “Password” can be used interchangeably.  Self Service passwords are normally referred to as PIN numbers to differentiate them from eP User and Candidate passwords.%%

PIN number validation is done as soon as the security administrator clicks the Save button.  If the validation fails, the security administrator is notified in a dialog.  PIN number changes that pass the validation are effective immediately.  System generated PIN numbers are displayed back to the security administrator.  If the user has an email address on file, the new PIN number will be sent to the user by email.

!Resetting Candidate Passwords
Candidate passwords can be reset by security administrators through either the [IRPIN] or through the [IRCA|IRCA#AssessmentsTab] Assessments tab within the eP Professional application.  
;[Find Block|]:The Candidate whose password is to be changed must be located in the Find block on the top line.
;[New Password|]:A new password must be supplied or the “generate” toggle must be turned on.
;[Confirm Password|]:If the new password is being supplied, it must be entered a second time to ensure that it has been keyed correctly.
;[Or Generate New Password|]:This toggle must be turned on if the security administrator wants the new password to be generated by the system.
;[Force Password Change On Next Login|]:This toggle allows the security administrator to force the Candidate to change their password on their next login.

Password validation is done as soon as the security administrator clicks the Save button.  If the validation fails, the security administrator is notified in a dialog.  Password changes that pass the validation are effective immediately.  System generated passwords are displayed back to the security administrator.  If the Candidate has an email address on file, the new password will be sent to the Candidate by email.
 
!!System Accessors
Many different types of users use the ePersonality system – eP Professional users (eP users), Self Service users and Candidates.  All of these different types of users are referred to as “accessors” of the system.  ePersonality uses a consistent approach for managing all accessors of the system.
The system also tracks user activity that could be useful in analyzing security breaches:
*Date and time of the last successful login
*Number of failed login attempts since a user’s last successful login
*Number of successful logins to date for each user
*Who made the last password change
*When the last password change was made
*Session audit records for each successful login
In addition to this information which is all held in the database, the application server logs also track each login.

!Authorizing Users
Each type of ePersonality user has a specific way of being authorized to access the system.
*eP users are created and authorized through the IMUS screen.
*Self Service users must be hired into the system; they may then be authorized to use the Self Service application through [IEID].
*Candidates who register through the web are automatically given access to the Candidate Self Service application at the time they register.
*Candidates who are entered into the system through [IRCA] may also be given access to the Candidate Self Service application through [IRCA].

Below is a description of each of the different ways users can be authorized in ePersonality.
 
!Authorizing eP Users
eP users are maintained by security administrators through the [IMUS] within the eP Professional application.  Users created through [IMUS] are stored in the [P2K_AM_USERS] table and also become Oracle users.  This function should be highly secured.
 
;[Find Block|]:The user to be viewed or changed must be located in the Find block, unless an Add is being done.
;[User|USER_NAME]:A user name must be provided on an Add and cannot be changed after the user has been created.  The user name is a unique identifier that identifies a user’s roles, capabilities and access rights. User names may be up to 30 alphanumeric characters.  User names are always assigned by the security administrator.
;[Description|DESCRIPTION]:This field contains optional text that describes the user.   
;[Email|EMAIL_ADDRESS]:An optional email address may be provided for the user.  This is the address that system generated passwords will be sent to.  
;[Person Code|PERSON_CODE]:If the user also has a unique Identity record in the system, a link to the Identity record may be provided.
;[Name|NAME|]:This 'display only' field shows the name of the person identified in the Person Code field.
;[Create / Retrieve / Update / Delete Toggles|]:These toggles indicate the overriding access capabilities assigned to the user.  These may be reduced for individual functions.
;[P2K Access Information|]:This section provides the access information used by P2K.  It is provided for compatibility reasons only.
;[Access Tab|]:This section contains the access information that is used by ePersonality.  Refer to the Common Accessor Information section for a detailed description.
 
!Authorizing Self Service Users
Each Self Service user must have an Identity record and be assigned a person code.  However, it is not necessary for every person that is assigned a person code to be given Self Service access.  
Self Service users are maintained by a security administrator through the Self Service Access tab of the IEID-Maintain Identity Information screen within the eP Professional application.  
 
Find Block
The person to be granted Self Service access must be located in the Find block.
User Profile
A user profile must be assigned to each Self Service user to identify their roles, capabilities and access rights.  User profiles are defined on the IMUS-Maintain User Profiles screen.  The same user profile may be used for many Self Service users.
Person Code
The system displays the person code of the Self Service user.
First Name
The system displays the first name of the Self Service user.
Last Name
The system displays the last name of the Self Service user.
Personal Email
The system displays the email address of the Self Service user.  This is the address that system generated passwords will be sent to.  The email address is taken from the IEPI-Maintain Personal Information screen.
Pswd/PIN Changed By
The system shows who last changed the Self Service user’s password.
Pswd/PIN Changed On
The system shows when the Self Service user’s password was last changed.
 The term “password” and “pin” are both used for Self Service users.  They mean the same thing and can be used interchangeably.
Remaining Access Information
Refer to the Common Accessor Information section below for a detailed description.
 
!Authorizing Candidates
Candidate access information is created when they follow the New Candidate process.  Their initial password is assigned at that time but it may be changed later.
Candidate access information is viewed and maintained by a security administrator through the Self Service Access tab of the IRCA-Maintain Candidate Profiles screen within the eP Professional application.  
 
Find Block
The candidate must be located in the Find block.
Candidate #
The system displays the candidate number.
First Name
The system displays the candidate’s first name.
Last Name
The system displays the candidate’s last name.
Personal Email
The system displays the candidate’s email address.  This is the address that system generated passwords will be sent to.  
Password Changed By
The system shows who last changed the candidate’s password.
Password Changed On
The system shows when the candidate’s password was last changed.
Remaining Access Information
Refer to the Common Accessor Information section below for a detailed description.

 
Common Accessor Information
All users of the system have associated accessor records made up of a header containing static information and date sensitive details containing information that varies over time.
 
Accessor Header Information
Access Start Date
The Access Start Date identifies the earliest date the user is allowed access, regardless of the Access Status.
Access End Date
The Access End Date identifies the latest date the user is allowed access, regardless of the Access Status.
Force Password Change On Next Login
This toggle allows the security administrator to force the user to change their password on their next login.  
Set / Reset Password
This action button allows the security administrator to reset a user’s password by automatically bringing up the appropriate Reset Password screen.  When a password is reset, a new password is assigned, a new effective access detail record is created, the Access Status is changed back to “Active” and the Failed Attempts are erased.
Reactivate
This action button allows the security administrator to reactivate a user’s access in the event it has been locked out or disabled.  During reactivation, a new effective access detail record is created, the Access Status is changed back to “Active” and the Failed Attempts are erased.
Last Good Access
The system shows the date and time of the last successful login.
Logins To Date
The system shows a count of the number of successful logins the user has had since the accessor record was created.
Accessor Date Sensitive Details
Date Sensitive Navigator
The Date Sensitive Navigator is a special form block that allows users to view date sensitive records and make date sensitive changes.  Refer to the User Interface manual for a more detailed description.
Access Status
The Access Status field indicates whether the user can access the system during the time period of the chosen date sensitive record.  This field is maintained by the system but can also be entered manually.  
The allowed values are
Active 		- access is currently allowed (subject to the access start/end dates) 
Disabled	- access is currently disabled (must be activated manually)
Locked Out	- user is currently locked out of the system (must be activated manually)
Pending 	- user has been created but password has not yet been assigned
 Both the Access Start/End Dates and the Access Status are checked before a user is allowed to log in.
Failed Attempts
The system shows the number of failed login attempts that the user has had since the last good login during the time period of the chosen date sensitive record.
Password Has Been Set
The system indicates via a toggle whether a password exists for the time period of the chosen date sensitive record.

!!System Access Rules 
Security administrators establish their own rules for system access by type of user.   ePersonality offers many techniques for restricting access: 
•	Users are authenticated at login time - they must identify who they are and they must supply a confidential password
•	Highly secure encryption techniques are used for all passwords, with no ability to de-encrypt
•	Complicated password schemes are supported:
- ability to force codes to be a minimum length
- ability to force the use of at least one numeric digit
- ability to force at least one punctuation character
- case sensitive
•	Users are notified by email whenever their password is changed, if they have an email address
•	The system is able to force password changes after a specified number of days
•	The system is able to force a new password to be different from the previous ‘n’ passwords
•	An option is provided to lock out users who do not sign in and change their password within a specified number of days; a security administrator must reset their password to reactivate them
•	The system has the ability to automatically shut down a session after a number of unsuccessful login attempts
•	IP addresses can be locked out for a specified number of minutes after a maximum number of unsuccessful login attempts
•	Security administrators are able to force users to change their password on their next login
•	Security administrators can specify access start and end date for logins
•	Security administrators can enable or disable access for any user for any time period 

!ePersonality System Access Rules
All access rules in ePersonality are defined by accessor type on the IMAR-Establish System Access Rules screen.  Access rules do not have to be set up in advance.  They are created automatically during the first login if they do not already exist.  However, the automatically generated access rules have no restrictions.  
 Security administrators are encouraged to set up these rules manually to enforce the security restrictions required by their organization.
ePersonality’s login and password verification techniques are all implemented within the application software and are not dependent on the database engine.  The access rules no longer come from Oracle Profiles.  Oracle Profiles should no longer be used in the ePersonality environment.
  Oracle Profiles should no longer be used in the ePersonality environment.
eP users are synchronized with the Oracle database users.  When a user is created through the IMUS screen, an Oracle user is also created in the database.  When a user’s password is changed in ePersonality, it is also changed at the database level.  Self Service users and Candidates are not identified as individual users at the database level.
Below is a description of the options provided on the IMAR screen:
 
;Accessor Type:The Accessor Type is a mandatory field that identifies the type of user.  
The allowed values shown below are based on the fixed lexicon X_ACCESSOR_TYPE:
User		- eP user defined through IMUS
Identity 		- Self Service user defined though IEID
Candidate	- Candidate defined through IRCA
Role  		- role defined through IMRO
Validation Method
Validation method is a mandatory field that identifies whether the new ePersonality password facility is being used and it identifies the algorithm used for encrypting the passwords.
The allowed values shown below are based on the fixed lexicon X_VALIDATION_METHOD:
P2K and EP		- both P2K and EP passwords are generated
Personality 2000 	- only P2K passwords are generated
ePersonality SHA-1	- only ePersonality passwords are generated (using the SHA-1 algorithm)
Minimum Password Size
This optional numeric field specifies the minimum length of the password.  Passwords that are shorten than this will be rejected.
Must Contain Digit
This toggle indicates that the password must contain at least one numeric digit.  If the toggle is off the system does not impose a restriction.
Must Contain Punctuation
This toggle indicates that the password must contain at least one punctuation character.  If the toggle is off the system does not impose a restriction.
Force Password Change Toggle
This field contains the default for the “Force Password Change” toggle for system generated passwords. 
Password Must Change
This toggle indicates that new passwords must not match the prior password.  If the toggle is off the system does not impose a restriction.
# Prior Passwords
This optional numeric field specifies the number of prior passwords that must be different than the new password.  This option forces a user to use different passwords each time.  If the field is empty the system does not impose a restriction.
Password Expires-Dys
This optional numeric field specifies the number of days that a user’s password can exist before going stale.  Once the user’s password expires it must be changed on the next login.  If the field is empty, the system does not expire the password.
Lock After Expires-Dys
This optional numeric field specifies the number of days following password expiration that the user’s access records will remain active.  After this the user’s access records will be locked.  If this field is empty the user’s access records will remain active indefinitely.
Login Attempts
This optional numeric field specifies the number of login attempts a user is allowed before the session expires.  If the field is empty the system does not impose a restriction.
Max Login Attempts
This optional numeric field specifies the number of login attempts a user is allowed before their access records are locked out.  If the field is empty the system does not impose a restriction.
 
IP Lockout Minutes
This optional numeric field specifies the number of minutes an IP address will remain locked out after the maximum number of login attempts have been reached.   If this field is empty, the lockout remains until it is reset by a security administrator.
 This feature uses a server setting that applies to an IP address; hence, all accessor types should use the same setting.  If different IP Lockout Minutes are used for different accessor types, the most restrictive setting will apply. 
 This feature should not be used in environments that use kiosks. 

!Client Site Configuration
In P2K, password control is set at the client site level through the IMST-Maintain Client Site Information screen.  This information is still maintained in ePersonality but it is only used for the P2K users.
 
!EP/SS Transition
ePersonality uses new password generation techniques based on industry standards.  Sophisticated security options are provided for clients who wish to tighten their security.  However, for compatibility reasons, P2K password information may be kept in tact until clients no longer need to use P2K.  If this is done, users will still be able to login to P2K and run certain P2K processes
The first time an existing user logs in to any part of ePersonality, the accessor information will be automatically created for them verifying against the former P2K passwords.  From them on, the new rules apply.
While users are working in ePersonality - Professional or Self Service - all of the new security restrictions will apply.  Even though some of the former P2K information is still shown on the ePersonality screens, the new security is driven entirely from the Accessor information and Access Rules described earlier.
P2K itself is unchanged.
 Clients should use the “P2K and EP” validation method in their access rules for now so the P2K information is not lost.  This will give them the ability to use either system.
 It is advisable for clients to assign passwords for a given accessor type through one system, preferably  [{$applicationname}].

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