USER NOTES IN SS
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USER NOTES IN SS#

User Notes can be added now in Self Service application.

The green icon will be presented on the upper right corner of the screen. Once a User Note is defined on the form, the icon is turning yellow.

The USER NOTES feature is designed in a such way that certain users like Employees cannot add User Notes and other users like Admin have access to this functionality.

To implement this functionality, the Site/Role preferences ALLOW_USER_NOTES is setup

1. IMST - Set the Site preference value to Y or N in IMST

2. IMRO - Set the preference value for a specific role in IMRO For example, the role = WWW_EMPLOYEE can have ALLOW_USER_NOTES set to ‘N’

3. How it works:


Notes#

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