User Notes can be added now in Self Service application.
The green icon will be presented on the upper right corner of the screen. Once a User Note is defined on the form, the icon is turning yellow.
The USER NOTES feature is designed in a such way that certain users like Employees cannot add User Notes and other users like Admin have access to this functionality.
To implement this functionality, the Site/Role preferences ALLOW_USER_NOTES is setup
1. IMST - Set the Site preference value to Y or N in IMST
2. IMRO - Set the preference value for a specific role in IMRO
For example, the role = WWW_EMPLOYEE can have ALLOW_USER_NOTES set to ‘N’
3. How it works:
Screen captures are meant to be indicative of the concept being presented and may not reflect the current screen design.
If you have any comments or questions please email the Wiki Editor
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