We Do Not Require Decline Reasons, Is There a Way to Turn This Requirement Off?#
Yes, by default the system will require a reason for the decline when an employee declines a coverage.
This can, however, be changed by adding the site preference 'BSS D REASON REQ' to IMST with the value of <N>. If the value is <Y>, then decline reasons are required.
Frequently Asked Questions - Benefit Self Service #
Open Enrollment Questions#
- Why Does WEBOEE Show Both Employee and Employer Costs for Each Coverage?
- How Can We Provide Links to Health Questionnaires, Providers Cost Comparison Sheets, etc. in WEBOEE?
- How Can We Restrict Employees to a Single Coverage Choice Across Multiple Plans of the Same Type When the Plans Are Mutually Exclusive?
- How Can COBRA Notices Be Handled?
- How Can Unpaid Leaves Be Handled?
- Can Open Enrollment Periods Be Created Manually?
- Is There a Function to Process All of the Elections at Once?
- How Are Employees Notified That the Open Enrollment Period Is Open?
- Is There a Restriction on the Number of Open Enrollments or Life/Work Events Open?
- Can the Open Enrollment Process Handle Flex Spending Accounts?
- Why Isn't There an Undo Button in WEBOEE?
- If an Employee Is Happy with Their Current Enrollment, Do They Have to Submit Again?
- Can the Open Enrollment Process Handle 401K Plans Where an Employee Can Make Changes on a Regular Basis?
- Are Combination Plans Supported?
- How Can We Provide Information on the Different Carriers If the Benefit Plans All Have the Same Plan Type?
- How Can We Provide Information on the Different Coverages Since There Is No URL Option at the Coverage Level?
- Are Sundry Records Taken Into Consideration During Open Enrollment?
- Which Benefit Component Must Be Defined In Order To Populate the 'Your Cost' Column on WEBOEE?
- Which Benefit Component Must Be Defined In Order To Populate the ER Cost Column on WEBOEE?
- How Do We Enter Verbiage That Can Be Seen in the Header of the WEBOEE Screen?
- Can We Make a Plan That Is Defined As Optional in IBPN Required in the Open Enrollment Period?
- We Do Not Require Decline Reasons, Is There a Way to Turn This Requirement Off?
- How Are The Year, Month, Period Costs Calculated?
