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Currently, the following steps should be taken to change the “P2K” user password:

1. Replace the normal link to get into the application with a “system temporarily unavailable” web page. This is an optional step. If you have an index.html file, it would be normally located in the \Apache\Apache\htdocs directory.
2. Ensure that everyone is out of the system.
3. All accesses should be shut down while making changes to the P2K password to ensure no one is attempting to log in during this time. It also should not be restarted until the server engine is able to successfully connect to the database after the change is complete.
4. US Tax Server
   • If you are using the Symmetry server, it does not connect to the Oracle database during normal operation and does not store the P2K password anywhere. STE does not need to be running, nor does it need to be upgraded/reinstalled after you change this password
5. Change the P2K password through the application and immediately exit the system.
6. Each Personality EAR deployment maintain a separate file with the database connection information. This file also contains an encrypted copy of the P2K password. This is configured by navigating to the adminConsole page. If you have more than one instance connecting to the same database, all their password files will need to altered to ensure they are able to connect the database after the password has been changed
7. Bring up the Admin and all Browser applications and confirm that everything is OK.
8. Restore the normal links to the index.html file, if you have changed it.

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