Changing P 2 K Password
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Currently, the following steps should be taken to change the “P2K” user password:

  1. Replace the normal link to get into the Professional and all Self Service applications with a “system temporarily unavailable” web page. This is an optional step. If you have an index.html file, it would be normally located in the \Apache\Apache\htdocs directory.
  2. Ensure that everyone is out of the system.
  3. Self Service should be shut down while making changes to the P2K password to ensure no one is attempting to log in during this time. It also should not be restarted until EP is able to successfully connect to the database after the change is complete. SS does not maintain this password and connects to the EP application, not the database directly
  4. US Tax Server
    1. If you are using the Vertex server, ensure that the process is running and connected to the data base. Changing the password will result in an encrypted password file being created/updated. If the server is not running, then the password file will need to be created manually.
    2. If you are using the Symmetry server, it does not connect to the Oracle database during normal operation and does not store the P2K password anywhere. STE does not need to be running, nor does it need to be upgraded/reinstalled after you change this password
  5. Change the P2K password through the professional interface and immediately exit the system.
  6. Each ePersonality EAR deployment maintain a separate file with the database connection information. This file also contains an encrypted copy of the P2K password. This is configured by navigating to the adminConsole page. If you have more than one instance connecting to the same database, all their password files will need to altered to ensure they are able to connect the database after the password has been changed
  7. Bring up the Professional and all Self Service applications and confirm that everything is OK.
  8. Restore the normal links to the index.html file, if you have changed it.

Notes#

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get into the Professional and all Self Service applications so users can continue.

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