Currently, the following steps should be taken to change the “P2K” user password:

#  Replace the normal link to get into the Professional and all Self Service applications with a “system temporarily unavailable” web page.
#  Ensure that everyone is out of the system.
#  If you are using the [Vertex|VERTEX] server, ensure that the process is running and connected to the data base.
#  Change the P2K password through the professional interface and immediately exit the system.
#  Reset the P2K user password using the Admin Console and restart the application in the OAS.
#  Bring up the Professional and all Self Service  applications and confirm that everything is OK.
#  Restore the normal links to

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![Notes|Edit:Internal.Instructions for changing P2K Password]
[{InsertPage page='Internal.Instructions for changing P2K Password' default='Click to create a new notes page'}]

 get into the Professional and all Self Service applications so users can continue.