This field shows the final decision made on this case.\\
\\
The values for this field come from the [fixed lexicon] X_COMPLAINT_DECISION with the following values:\\


%%zebra-table
||Saved\\Value||Displayed Value
| 00          | Not Specified          
| 01          | Still Open          
| 02          | Settled          
| 03          | Dropped          
| 04          | Denied          
%%


%%small (see also [GRIEVANCE_DECISION] - shares the lexicon)%%